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How to Create a Custom Supplement Formula with VitaminLab

Staff Access Level: All levels except for Admin/All Billing
Jane Plan: All plans
Add-on Required: VitaminLab, free to connect. VitaminLab charges practitioners or patients separately for formula orders.
Integration: VitaminLab
Geography: 🇨🇦 Canada, 🇺🇸 United States, 🇬🇧 United Kingdom & more. See Where is the VitaminLab integration available? for the full list.

Getting Started

Before you get started, make sure you have the following set up:

Instructions

To create a custom supplement formula for a patient, follow these steps. Once complete, a draft chart entry containing the formula details will appear in the patient's chart tab in Jane, ready for you to review and sign.

  1. Go to the Patients tab and open the patient's profile.
  2. Click the VitaminLab Pro tab.
  3. Click Create New Formula. VitaminLab opens in a new browser tab with the Formula Name field pre-filled with the patient's first and last name.
  4. In VitaminLab, set the supply length, dose type, and auto-refill options.
  5. Choose your ingredients by searching by name, browsing by health condition, or starting from a pre-built protocol.

📣 Heads up: If you want to exclude a specific ingredient due to a patient sensitivity, do this within VitaminLab's platform before completing the order. You cannot make this change from Jane.

  1. Click Calculate Price to see the estimated dosage and cost.
  2. Add dosing instructions.
  3. Click Buy Now to complete the order.
  4. Select your payment option: Invoice to Patient (the patient pays VitaminLab directly on a monthly basis, and you receive a 25% margin payment) or Invoice to Clinic (you pay wholesale upfront and invoice the patient yourself).
  5. Return to Jane and review the chart draft.

🩵 Jane Tip: VitaminLab integrates with Cell Science Systems (CSS), IGS, and Genova. If your patient has micronutrient or DNA test results from one of these labs, VitaminLab can auto-generate a formula from their results. You can also use their Upload a Test feature to upload any micronutrient test and receive a formula recommendation based on each patient's results.

What to Expect

By default, completing an order in VitaminLab doesn't chart it automatically. A bar appears at the top of the patient's chart in Jane, letting you know the formula details are ready to review. Each formula creates its own item to review, so patients can have more than one active formula on file.

🩵 Jane Tip: Prefer having new formulas charted automatically? A Full Access user can turn off the review step for the whole clinic. See our guide on How to Turn Off Chart Review for Your Clinic's Integrations.

VitaminLab formula orders will also appear in the patient’s Medications tab. See our guide on Medication Management to learn more.</p>

Important Notes

  • If you edit a formula in VitaminLab while it's still pending review in Jane, the item updates with an Updated badge instead of appearing as a separate item to review. If the formula has already been added to a chart entry, edits in VitaminLab do not update that entry and a new item appears for review instead.
  • Formulas can be built directly in VitaminLab from the Formulas tab. Simply search for your Jane patient and create the formula. Upon checkout, a new chart entry will be created in Jane.
  • You can choose to ship formulas with VitaminLab branded pouches, or set up a private label for a one-time $100 fee.
  • Private Label Bulk ordering is a separate VitaminLab product and is not part of this integration workflow.

Reordering a Formula

You can set up to 2 auto-refills when ordering a patient's formula. When a patient's supply runs out, you can reorder through VitaminLab's Order History tab. When you reorder, enter the required information and checkout as normal. When checkout is complete, a new chart entry will be created within Jane, with "Reorder" appended to the chart title.

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