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Setting up Ratings and Reviews
If this sounds like you, you’re going to love Ratings & Reviews! Jane’s Ratings & Reviews allows you to send emailed feedback requests to your clients after an appointment to collect valuable feedback. You can also use the Ratings & Reviews feature to direct patient feedback to Google (more on th...
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Review your Ratings Report (for Clinic Owners & Practitioners)
We’ve got a handy report that allows you to view who provided feedback and star reviews to your clinic. To see who left you a specific star rating, you’ll want to head over to the Reports tab and click on Ratings & Reviews within the left sidebar menu.
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Filling out a rating survey (for Patients)
Hey there! 👋 You must be looking to leave a review for an appointment! That’s awesome. We know your therapist and the clinic will really appreciate it!
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Setting Up Your Location for Google Reviews
Before you do that, it’s important to note that some disciplines are not allowed to post reviews publicly. If you’re unsure of this, please consult with your governing body to confirm whether you’re able to publicly market patient testimonials.
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Ratings & Reviews FAQs
This guide is a compilation of some of the most frequently asked questions around Jane’s Ratings & Reviews feature. Have a read through these, and stay tuned for some links at the bottom of this Guide to some additional resources to help you get set up and on your way with Ratings and Reviews.