Jane's Guide Here's all the help you need to use Jane.

Patient Feedback

  • Setting up Ratings and Reviews

    📣 Since filming the video below, Ratings and Reviews got a new home! Find it under Settings > Forms and Surveys.

  • Review your Ratings Report (for Clinic Owners & Practitioners)

    First head to Reports > Ratings & Reviews.

  • Filling out a rating survey (for Patients)

    Hey there! 👋 You must be looking to leave a review for an appointment! That’s awesome. We know your therapist and the clinic will really appreciate it!

  • Setting Up Your Location for Google Reviews

    Before you do that, it’s important to note that some disciplines are not allowed to post reviews publicly. If you’re unsure of this, please consult with your governing body to confirm whether you’re able to publicly market patient testimonials.

  • Ratings & Reviews FAQs

    This guide is a compilation of some of the most frequently asked questions around Jane’s Ratings & Reviews feature. Have a read through these, and stay tuned for some links at the bottom of this Guide to some additional resources to help you get set up and on your way with Ratings and Reviews.

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