Jane's Guide

Here's all the help you need to use Jane.


Jane Payments

  1. Guide
  2. Jane Payments

  • What makes Jane Payments so special?

    Get paid, your way - all inside Jane 🤝 Integrated payments made for health and wellness practices. Simple setup, transparent fees, and real human support.

  • Switching to Jane Payments

    First, you’ll need to set up Jane Payments. To do this, full-access users can start by heading to Settings > Jane Payments. If you’re ready to go, click the blue Set up Jane Payments button and follow the on-screen prompts and questions.

  • Setting Up and Using Jane Payments

    Setting up Jane Payments should feel straightforward, and this page gathers everything you need to get up and running with confidence. You’ll find step-by-step guides for creating your account, linking your terminal, taking payments, and managing your payout details.

  • Jane's Online Payments

    Online payments are a big part of what makes Jane Payments simple and secure for both clinics and clients. Whether someone is booking an appointment, paying off a balance, or saving a card for future visits, everything happens right inside Jane. No extra portals. No juggling tools.

  • Jane's Terminal Payments

    If your clinic accepts debit or in-person credit card payments, the Jane Payments Terminal makes checkout simple and connected. It links directly to your Jane account, so you can process transactions for multiple practitioners, save cards on file, and see all payment activity in real time.

  • Understanding Payouts, Deposits, and Refunds

    Getting paid - and keeping track of those payments - should feel straightforward. This section brings together everything you need to know about how money moves through Jane Payments.

  • Your Jane Payments Reports

    Jane Payments includes a handful of reports to help you see what was collected, what was refunded, what fees were applied, and when payouts were sent to your bank. Each report has its own job, and this page brings them all together so you can quickly find what you need.

  • Jane Payments FAQ

    Feel free to click through the links below to find answers to our most frequently asked questions, or hop to the bottom to find additional resources. If you don’t find the answer, please don’t hesitate to get in touch!

  • Clinic Financing by Stripe

    We’re introducing Clinic Financing by Stripe - a totally optional way for eligible clinics to access financing, right from inside Jane.