Online Appointments (Telehealth)

Getting Started with 1:1 Online Appointments

Getting Started with Online Appointments for Groups

Online Appointments for Groups is our first optional add-on, for an additional $15 per practitioner, per month. It is compatible with all plans and can be added to your subscription and cancelled at any time.

Privacy & Security for Online Appointments

Have any questions about anything related to security? Feel free to email Privacy and Security Support at [email protected] and we’d love to clarify anything you’re unsure on!

Online Appointments for Groups FAQ

Here are some frequently asked questions and answers about Jane’s Online Appointments for Groups feature. Feel free to scroll through the questions, or click on one of the questions below:

Turning on Virtual Backgrounds (or a green screen) for online appointments

Note📍: This feature is only available to clinics currently using Online Appointments for Groups at the moment.

How to Join Your 1:1 Online Appointment (For Clients)

💡This guide assumes that you already have a 1:1 Online Appointment booked in with your provider. You will want to reach out to your clinic directly if you are unsure.

Using Your iPad/iPhone for 1:1 Online Appointments (For Clients)

💡 This guide assumes that you already have a 1:1 Online Appointment booked with your provider. You will want to reach out to your clinic directly if you are unsure!

Mental Health Hub

We created this hub for our mental health practitioners so you can find everything you need all in one place. You can refer to this page when setting up your account and reference key mental health workflows as you continue using Jane.

Jane Online Appointments Beta

Welcome to Jane’s Online Appointments Beta guide. With this version of Jane’s Online Appointments, our team is aiming to improve call quality and performance for both 1:1 and group calls – especially when users may be on older devices or have a slower internet connection.

Weighing the Benefits of Telehealth: Questions and Considerations

1:1 Online Appointments FAQ

Here are some frequently asked questions and answers about Jane’s 1:1 Online Appointments feature.

Setting up Jane's 1:1 Online Appointments

👥 If you’re looking to set up Group Online Appointments, where up to 12 related clients can join the same call, check out our guide here.

Using Intake Forms for Consent to Treat or Update Forms

Clinics often inquire about having their patients sign a “Consent to Treatment” form or complete a brief “Update Form” upon arrival. For either of these forms, we can use Jane’s Intake Forms to do the trick.