Pricing

Every Jane account comes with 1 Primary License built into the base price of $79/month or $109/month.

• Additional practitioners who book less than 24 hours of appointments per week require a half license.
• Additional practitioners who book 24 or more hours a week require a full license.
• Licenses cannot be split or shared between more than one person.
• Admin and support staff are free of charge.

You may qualify for our Helper Rate if you are a solo practitioner, with no admin staff, and have 10 appointments per month or less.

The Helper Rate is our way of helping you get started and offers you $25 off either our Base or Insurance Plan. Please mention the Helper Rate at the time of sign up and we’ll apply this to your account, for your first 3 months.

The Helper Rate is only applicable for single-staff clinics. This includes no admin staff.

No. Administrative and support staff (i.e. non practitioners) can access and use Jane free of charge.

If you’re a solo practitioner, with no staff, starting up you may be eligible for our Helper Rate.

If you have 10 appointments per month or less, the Helper Rate offers you $25 off either our Base or Insurance Plan for your first 3 months. Please mention the Helper Rate at the time of sign up and we’ll apply this to your account.

Yes! We offer free licenses for students working in a teaching clinic, with alternative rate options for full-time staff in that clinic. We can work with your clinic to find the best option, so reach out to us at [email protected] to find your fit. If your school is interested in hearing more about how Jane can get involved in your program and support students, reach out to [email protected].

We usually recommend the Helper Rate for new graduates and clinicians just getting started, so drop us an email at [email protected] to see if you’re eligible.

If you’re currently a student or administrator and your school is interested in working with Jane, reach out to [email protected].

We want you to be able to pay for Jane at the cost of a client session. With this in mind, we want the cost to make sense for fee-earners of all types; those that work full-time and part-time. Please note: you must first purchase an initial or primary license for a Jane account, and can then layer on as many full-time or part-time licenses as needed.

• A full license is designed with full-time practitioners in mind; a practitioner with 24 or more booked hours a week.
• A half license is designed with part-time practitioners in mind; a practitioner with less than 24 booked hours a week. This is 50% of the cost of a full license. (See table above for pricing.)
• A half license will be, well, half the price of a full license! You can see the cost of half licenses for our Base and Insurance Plans in the table above.

Great question! We have a full team that works to help you step-by-step through data imports and migrations.

• There are no additional costs for support with data imports or migrations.
• Our team will walk you through the process and advise on steps you will need to take to access data, and how we can help.
• We’ll ensure your data is set up in Jane to our best ability, at no extra cost.
• We suggest booking your import right when you’ve signed up for Jane. Imports are booked around 10 days ahead, and your data will be imported on the day you’ve selected it to be complete once you’ve provided our team with your data.

Of course! Our Customer Support Team is an extension of your team — we’re a group of real humans and are here to help you and your business thrive.

• You can schedule a free Account Setup Consultation as part of your setup with Jane.
• You can schedule unlimited follow-up sessions with our Support Team.
• Our Support Team is fully trained to answer all your questions; you won’t be passed from person to person, have to queue unnecessarily, and we are proud of our short wait times.
• Our Support Team only has one goal: to answer all questions and make you feel set up for success. No time limits, no silly questions — just unlimited help.
• We also migrate data from one Jane account to another, when two Jane clinics merge or start a shared clinic. Just ask us how!

Contact our team at [email protected] to see if you qualify for help in getting out of another software contract.

We do not have a free trial, but we have a few different ways to help you explore if Jane is a fit for you:

• Schedule a demo with our team. Fun fact: we have no sales team at Jane! Our helpful Customer Support Team, however, is always available to give you a walkthrough of any elements of Jane you’d like to see.
• Join our Jane Community. Who better to give you the scoop on whether Jane can work for you, than clinics just like you? Our community of over 10,000 allied health professionals is an amazing place to ask questions about different needs and experiences.
• Check out our Jane Demo Account. While we don’t have a trial, you can play around in our Jane Demo Account for an unlimited period of time. You can grab the login on a weekly basis from our Jane Community or Customer Support Team.

For sure! We have two different options for account cancellations, based on your needs.

• If you’ll require frequent access, we recommend downgrading to the Helper Rate. You’ll maintain full access to your account, for 1 user, at a discounted rate.
• If you require access in an exceptional circumstance, just reach out to our team and we’ll help you get access for a limited time period e.g. 24 hours.

Our Corporate Team is here to help! Simply reach out to [email protected].

• We offer discounted rates for either our Base or Insurance Plans for corporate clinics (i.e. those with 10+ practitioners or full-time staff).
• Should you have 10 or more practitioners, we have a Corporate Plan that offers full training and a discounted Insurance Plan rate for licenses.
• Enjoy dedicated onboarding and support while you get your clinic set up for success, along with check-ins, custom training, and advice on how to get the most out of your new Jane account with your business.

Jane can help health authorities or bodies working with outpatient care and a network of different healthcare providers. Chat with our team and we're happy to help at [email protected].

Jane is always ready to help growing, multi-location or franchised clinics. Simply reach out to our team and let us help [email protected].

Our mission at Jane is to help the helpers.

If your clinic organization is a nonprofit, charity, or focused on serving at-risk or under-serviced communities, let us know! Apply for our Jane Account Bursary here and we’ll be happy to follow up to see how we can help with your Jane subscription options.