Jane's Guide Here's all the help you need to use Jane.

Gift Cards

  • Donating Gift Cards or Promos

    Often clinics will want to support a local fundraiser by donating gift cards to raffles or auctions.

  • Gift Cards Overview

    This guide covers gift cards that clients can purchase administratively while at your clinic. If you’re curious about online gift cards that can be purchased via your online booking site, you can jump over to our guide on Working with Online Gift Cards.

  • Loading a Gift Card Using a Credit on File

    If you have a patient that has credit on account that they would like to share with a friend or family member through a Gift Card, you have come to the right place. :)

  • Redeeming a Gift Card

    or click Pay at the top of an Appointment pane to access the Receive Payment screen.

  • Refunding and Deleting a Gift Card

    Because Jane uses Gift Cards for Transferring Balances and as an option for managing Packages, there may come a day when you need to refund a Gift Card. If you are reading this, today is likely the day. :)

  • Reload an Existing Gift Card

    First, you can start by going into the patient’s profile and clicking on Billing and then Gift Cards.

  • Tips for Ordering Gift Cards

    There are a whole bunch of technical options for ordering gift cards, and we’ve decided to keep things as simple as possible. So, when your gift card supplier asks you intimidating questions about mag stripes and tracks, here’s some info you can reference.

  • Transferring a Gift Card Balance

    From time to time family members and friends like to share their own Gift Cards with their loved ones. In these instances, Jane will allow us to do this in a couple of ways.

  • Working with Online Gift Cards

    This feature is only available for Jane Payments users in 🇨🇦 Canada and 🇺🇸 the US. If you’re not signed up yet, you can learn more about Jane Payments and get all set up when you’re ready!

  • Create and Load a Gift Card Administratively

    Create and Load a Gift Card Administratively
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