Question
Are Telehealth (Couples & Families) and Telehealth (Groups & Classes) appointments in Jane secure and compliant with HIPAA, PIPEDA, and GDPR?
Answer
Yes. All Group Telehealth appointments in Jane are HIPAA, PIPEDA, and GDPR compliant. Here's what that means in practice:
- All calls are encrypted with 128-bit and 256-bit AES-GCM encryption
- Calls are never recorded or stored by Jane
- Data is managed in transit only and is not stored locally
- No Business Associate Agreement (BAA) is required
To learn more, see our guide on Online Appointments and Privacy Laws.
Questions?
Have any questions about anything related to security? Feel free to email Privacy and Security Support at [email protected] and we’d love to clarify anything you’re unsure on!