Question
Can I record the video, audio, or chat during a Telehealth session in Jane?
Answer
No. Video, audio, and chat cannot be recorded during a Telehealth session in Jane. This includes recordings initiated by the practitioner only, such as recording yourself without the client. This approach keeps Telehealth HIPAA compliant and addresses privacy concerns raised by clinics.
If you'd like to document what was discussed during a session, you can use AI Scribe to automatically transcribe your Telehealth (1:1) appointments and generate a chart draft. See our guide on How to Transcribe a Telehealth Appointment with AI Scribe for details.