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Telehealth Appointments and Privacy Laws

  1. Patient Profiles
  2. Telehealth Appointments and Privacy Laws

    3. 2 min read
    Balance Plan Practice Plan Thrive Plan Legacy Plans
📣 Heads up: Compliance is a shared responsibility. Jane provides the platform, features, and documentation to support your clinic's compliance, but your clinic is responsible for how you collect, use, and manage patient data in your day-to-day operations.

This guide is a general summary and is not intended as legal advice. For guidance specific to your practice, consult a legal professional or your regulatory body.

Question

Are Jane's Online Appointments (Telehealth) features compliant with privacy laws such as HIPAA, PIPEDA, PHIPA, and GDPR?

Answer

Jane's Online Appointments feature includes encryption and other security controls and data residency measures designed to support your clinic's compliance with HIPAA, PIPEDA, GDPR, and other privacy legislation.

Regulatory and college requirements can vary by profession, province, state, and country. If you're unsure what applies to your practice, check with your regulatory body or college before relying on any single feature to meet a specific requirement.

Supporting Information

For details on how Jane supports privacy laws in your region, see:

🩵 Jane Tip: If you're in the United States and haven't signed a Business Associate Agreement (BAA) with Jane, contact [email protected]. We have a standard BAA available to sign quickly and easily.

To learn more about Jane's broader security and privacy practices, see:

Jane's features are built to support the privacy laws above, but the specific requirements your practice must meet are set by your regulatory body or college, and these can differ by profession and location. When in doubt, confirm directly with your college or regulatory body rather than relying solely on Jane's features.