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What Happens if I Sign Up for or Cancel Group Telehealth Partway Through the Month?

Question

What happens to my billing if I enable or disable Group Telehealth for a practitioner partway through the month?

Answer

  • If you enable Group Telehealth partway through the month: your $15 monthly charge will be prorated based on the number of days remaining in the billing period.
  • If you disable Group Telehealth partway through the month: you will be credited for the remainder of the month you already paid for.

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