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Jane's Guide

Here's all the help you need to use Jane.


AI Scribe

  1. Guide
  2. AI Scribe

  • AI Scribe Hub

    AI Scribe introduces the Smart SOAP Note chart part, which uses a customizable prompt to summarize an audio recording of an appointment. It's designed to help practitioners spend less time on note-taking and more time with their patients.

  • AI Scribe Free

    AI Scribe Free gives you five notes per month at no cost, so you can try out AI Scribe and build your templates before committing to a paid subscription. If it feels like a good fit, you can upgrade to unlimited notes for 15/month per practitioner.

  • How to Enable AI Scribe for Your Staff

    AI Scribe is enabled and managed per staff profile. A Full Access user can add, change, or remove AI Scribe access for any staff member at the clinic.

  • AI Scribe: Global Prompt

    A prompt is a set of instructions that tells AI Scribe how to write your chart drafts. It's where you can describe the format you want, the sections to include, and any details specific to your practice or discipline.

  • AI Scribe: Template and Chart Prompts

    Template and chart prompts let you customize how AI Scribe generates chart drafts for specific treatment types or sessions. They work alongside your Global Prompt, which applies standing instructions across all your charts.

  • AI Scribe: Sample Prompts

    Not sure what to enter into the prompt field on your AI Scribe template? Don’t worry, we can help! We’ve collected some prompts from our beta testers, and you can try them out below.

  • AI Scribe: Recording a Session

    AI Scribe lets you record a session directly in Jane and use the audio to generate a chart draft automatically. This guide covers how to start, pause, and finish a recording in Jane.

  • AI Scribe: FAQ

    No. The default prompt is set up to generate SOAP notes, but you can edit it or replace it entirely. Some practitioners use prompts that aren't SOAP-based at all. Check out our AI Scribe: Sample Prompts guide for inspiration, or experiment with your own.

  • Webinar Recap: How AI Scribe is Changing the Way Clinics Chart

    In our recent webinar, How AI Scribe is Changing the Way Clinics Chart, the chat was full of thoughtful, practical questions. From “How do I get started?” to “Can AI Scribe pull in past treatment plans?”, you covered a lot of ground.

  • Jane's AI Principles

    As we explore the benefits of AI technology to help more helpers, we want to provide you with an understanding of our AI principles.

  • AI Scribe for Telehealth Hub

    AI Scribe works with Jane's Telehealth feature to automatically transcribe your sessions and generate chart drafts. Once your call ends, AI Scribe summarizes the transcript using the chart template or draft entry of your choice and creates a new chart entry ready for your review.

  • AI Scribe: FAQ for Patients and Clients

    Hello! 👋 You’ve found the spot for all your AI questions. Well, maybe not all of them, but definitely the ones about how AI can support your care.

  • Can I Use AI Scribe Free for a Telehealth Appointment?

    I'm using AI Scribe Free, so I get 5 free AI Scribe notes per month. Can I use one of my free notes for a Telehealth appointment?

  • AI Scribe: Selecting a Template after a Telehealth Appointment

    To generate your AI Scribe chart draft, you'll need to select a chart template after your Telehealth appointment ends. What you see in the modal depends on whether you have any existing chart drafts with the AI Scribe smart SOAP note chart part.

  • How to Transcribe a Telehealth Appointment with AI Scribe

    To transcribe a Telehealth appointment using AI Scribe, follow these steps. Once the transcription is complete, AI Scribe will generate a chart draft using the template of your choice.

  • AI Scribe for the UK: FAQ

    AI Scribe is available to clinics based in the United Kingdom. This guide answers common questions about availability, regulation, data storage, and compliance for UK clinics.

  • AI Scribe: Using a Shared Template

    From the Templates area in your Staff Profile, you can view and use shared chart templates created by other staff members at your clinic. You can either duplicate a shared template to have your own independent copy, or use the shared version and receive updates automatically when the author makes...

  • AI Scribe: Uploading an Audio File

    If you’ve recorded a session outside of Jane, you can upload the audio file directly to a chart entry and AI Scribe will generate a chart draft from it.

  • AI Scribe: Managing Recordings

    This guide covers how to access, download, and delete recordings from a chart entry.

  • AI Scribe: Setting a Recording Deletion Policy

    To set a clinic-wide recording deletion policy, follow these steps. Once saved, the policy applies to all recordings by all practitioners at the clinic.

  • AI Scribe: Troubleshooting

    This guide covers the most common issues you might run into when using AI Scribe and how to resolve them. If you don’t see what you’re looking for, get in touch with our support team.

  • Where is AI Scribe Available?

    A free tier is available in all regions, giving each practitioner five notes per month at no cost.