Staff Access Level: Account Owner
Jane Plan: All plans
Integration: Cyberimpact
Geography: Available in π¨π¦ Canada, πΊπΈ United States, π¬π§ United Kingdom
Connecting Jane to Cyberimpact lets you sync your patient list and start sending marketing emails. Once connected, your eligible patients will begin syncing from Jane automatically.
Instructions
- Go to the Jane x Cyberimpact landing page to book a demo or sign up. You can also find this page in Jane by going to Settings > Integrations > and clicking Get Started on the Cyberimpact tile and then click Get Started again.
- Complete the sign-up process within Cyberimpact.
- Choose your onboarding path: follow the self-serve setup, or book a personalized onboarding call with the Cyberimpact team.
π©΅ Jane Tip: Make sure to sign up using the link above so the Cyberimpact team can apply your Jane-specific discount of 20% off the first 3 months of any paid plan.
What to Expect
Once your account is connected, Jane will begin syncing your eligible patient list to Cyberimpact. Syncs happen 2 times a day, so your contact list stays current. You can then log in to Cyberimpact to start building and sending campaigns.
Important Notes
- Only adult patients (aged 18 and over) with a date of birth recorded in Jane and marketing email consent enabled will sync to Cyberimpact. Patients without a recorded date of birth will not be included.
- Jane is where patient consent is managed. Changes made to consent within Cyberimpact will not sync back to Jane. To update a patient's consent, do so directly on their profile in Jane.
- At this stage, only 1:1 appointments sync to Cyberimpact, including cancelled appointments. Group appointments and classes are not currently included.
- Appointment data appears as custom fields in Cyberimpact. Custom fields are only available on paid Cyberimpact plans.