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Viewing Your Fax History in Documo

Staff Access Level: N/A (performed in Documo)
Jane Plan: All plans
Add-on Required: Yes, Documo license ($15 USD/month)
Integration: Documo
Geography: Available in: πŸ‡¨πŸ‡¦ Canada, πŸ‡ΊπŸ‡Έ US

Instructions

To view your detailed fax history, follow these steps. Once complete, you can see and open any sent or received fax.

  1. Log in to the Documo portal.
  2. Click History.
  3. Select the checkbox next to the fax you'd like to view.
  4. Click View/Print to open the file.

The Documo History list with a fax selected and the View/Print button visible

What to Expect

The fax opens as a file you can view or print. The History tab also shows inbound faxes, since inbound faxes are received and processed directly in Documo.

Important Notes

  • There's no notification when you're approaching your 500-page monthly limit. To track your usage, go to Reports in Documo and select the Usage Report.
  • Successfully transmitted pages count toward your monthly limit, including inbound faxes and outbound cover pages. Failed faxes do not count toward your limit.

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