Jane's Guide

Here's all the help you need to use Jane.


What Information Syncs to Cyberimpact?

Question

What patient and appointment information syncs from Jane to Cyberimpact?

Answer

Patient Profiles

Only adult patients who meet all three of the following conditions will sync from Jane to Cyberimpact:

  • They are 18 years of age or older
  • They have a date of birth recorded in their Jane profile
  • They have consented to receive marketing emails in Jane

Patients who are under 18, missing a date of birth, or have not consented to marketing emails will not be included in the sync.

Appointments

Only 1:1 appointments sync to Cyberimpact, including cancelled appointments. Group appointments and classes are not currently included in the integration.

📣 Heads up: Appointment data appears as custom fields in Cyberimpact. Custom fields are only available on paid Cyberimpact plans.

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