Question

Can every user in Documo see outbound faxes sent from Jane, or only some?

Answer

Only some, depending on their role.

• All outbound faxes come from the same default number and User account connected to Jane, so they appear in that User's fax history in Documo.
• Other Documo users can't view those outbound faxes unless their User Role is set to Admin or Owner.
• An Admin can view all inbound and outbound faxes for every user. An Owner can view all faxes plus the Billing tab.

Supporting Information

To change a user's role in Documo:

1. Go to Users.
2. Click the cogwheel next to the user's profile.

3. Click the User Role dropdown and select Admin.
4. Click Save.

Related Guides

• Integrated Fax with Documo Hub
• Sending a Fax in Jane with Documo