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Patient Arrivals & No Shows

When a patient arrives — or fails to arrive — for an appointment, you can set their appointment’s status to “Arrived” or “No Show.” This automatically creates an invoice for the appointment, and it tells practitioners at a glance when their next patient has arrived.

Here’s the lowdown:

Click on the appointment in the Schedule view. The Appointment panel will appear on the right.

The “Arrived” and “No Show” buttons are at the top of the Appointment pane. Click either button to set the status of the appointment.

You can undo this at any time by clicking the same button again. Or, to change a “No Show” to “Arrived,” simply click the “Arrived” button — or vice versa.

Appointments marked as “Arrived” will appear green in the Schedule view. “No Show” appointments will be red(ish).

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