Jane's Guide Here's all the help you need to use Jane.

How to Hide Your Location from Your Online Booking Site

Do you offer mobile, home visits or virtual services and don’t necessarily want a location to list on your Online Booking site? That’s okay, we’ve got you covered!

To hide your location address from your online booking site, you will want to head over to the Settings tab, click on Locations in the left sidebar menu and then on the Edit button to the right of the location.

Scroll down to the Location Address & Map section and uncheck Display location address on your online booking site and emails.

To hide your address on financial documents like invoices, receipts and statements, scroll down to the Billing Information section.

As a default, the Use my Location Address For Billing will be toggled on, so the first step is to toggle this setting off. Doing so will open up a new area where you can add an address that is separate from what is entered under the Location Address & Map section.

In the new fields that populate, enter something like “Virtual Practice” as well as the City and Province (these are the only required details).

Here’s a peek at what this looks like:

That way we can be 100% sure that Jane is not displaying your location address on your Online Booking site or your financial documents. Once you are happy with your changes, the last step will be to simply click Save and you’re done!

Additional Notes

Removing information in the Location Address & Map area will also mean there will be no address that displays anywhere on communications such as the ‘Thanks For Booking’ email.

If you need to add any customized language to your booking notifications, you’ll want to head over to the Settings tab, then on Treatments, Classes & Group Appointments. From there, you’ll want to click on the Edit button to the right of the treatment.

Look for the Booking Information (After Booking) to add address information after an appointment has been confirmed. The client will see this information appear on the ‘Thanks For Booking’ email confirmation:

Keep in mind, that you will need to add this for all treatments that require address information for the client.

There you have it! Be sure to contact us to let us know how we can help :)

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