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How to Update Your Jane ID Password

  1. Patient Profiles
  2. How to Update Your Jane ID Password

    3. 2 min read

📣 Heads up: This guide updates your Jane ID password only. It does not change the username or password you use to log in to each clinic. To update a clinic login, see Log In Help: Username and Password.

Instructions

To update your Jane ID password, follow these steps in the Accounts Center.

  1. Open your Accounts Center. For steps, see How to Open Your Jane ID Accounts Center.
  2. Go to Sign-in information > Password.
  3. Enter your current password.
  4. Enter your new password.
  5. Confirm your new password.
  6. Click Save.

What to Expect

Your Jane ID password is updated. Any separate clinic usernames and passwords stay the same.

Important Notes

  • If you have forgotten your current Jane ID password, click the Forgot password link on the Jane ID sign-in page instead.
  • Your clinic username and password stay the same. To reset a clinic password, see How To: Reset Your Jane Password.

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