Question
If I update my Jane ID details, such as my email address, phone number, or date of birth, does Jane update my profile at each clinic I’m connected to?
Answer
No. Changes you make to your Jane ID stay in your Jane ID.
- Jane ID provides one login for all your Jane clinics.
- Details on your clinic profile, such as the phone number used for appointment reminders, are kept by your clinic.
- Contact your clinic to update the details on your clinic profile.
Supporting Information
To update your Jane ID, see How to Open Your Jane ID Accounts Center. To learn what Jane shares with a new clinic, see Is My Jane ID Information Shared With Clinics?