How to Open Your Jane ID Accounts Center

📣 Heads up: This guide covers your Jane ID only. Updating your Jane ID does not change a separate username and password you may have for each clinic. For those, see Log In Help: Username and Password.

Instructions

To open your Jane ID Accounts Center, choose one of the options below. The Accounts Center is where you update the personal and sign-in information tied to your Jane ID and see which devices are signed in.

Option 1: Open the Accounts Center from the Jane for Clients Mobile App

Open the Jane for Clients Mobile App.
Tap the profile icon.

The profile icon in the upper-left of the mobile app screen

Tap your email address.

The profile page with the user's email at the top

Tap Manage your account.

The manage your account button under the user's email address

Option 2: Open the Accounts Center from Practitioner Search

Go to Practitioner Search.
Click your initials.
Select Manage account from the drop-down menu.

The user's initials selected and Manage account is the first option in the dropdown menu

Option 3: Open the Accounts Center Directly in a Browser

Go to dashboard.id.janeapp.com.
Sign in with your Jane ID.

Important Notes

Changes you make in the Accounts Center apply to your Jane ID only. For details, see Does Updating My Jane ID Update My Clinic Profile?

Jane's Guide

Here's all the help you need to use Jane.