📣 Heads up: This guide updates the email address on your Jane ID only. It does not update the email address on your clinic profile.
Instructions
To update your Jane ID email address, follow these steps in the Accounts Center.
- Open your Accounts Center. For steps, see How to Open Your Jane ID Accounts Center.
- Go to Sign-in information > Email address.
- Enter your new email address.
- Check the inbox of the new email address for the verification code Jane sends.
- Enter the verification code.
🩵 Jane Tip: Your clinic may still have your old email address on file. Let your clinic know about the change so appointment reminders go to the right inbox.
What to Expect
Your Jane ID is tied to the new email address. Use the new email address to sign in to your Jane ID.
Important Notes
- Jane sends the verification code to the new email address to confirm it belongs to you.
- Changing your Jane ID email address does not update your clinic profile. For details, see Does Updating My Jane ID Update My Clinic Profile?