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Add a Credit Card from the Client My Account Portal

If a clinic in North America has enabled Jane Payments, patients can add a new credit card on file from their My Account area. This account area can be accessed by logging in from your Jane booking site, or after completing the booking process.

*Note that this option is not available outside of North America at this time.

Once they’ve logged in, patients can navigate to the Credit Cards on File area, followed by the Add New Card button.

Click the Add New Card button to provide your credit card information. You’ll need to provide:

  • Credit card number
  • Expiration date
  • CVC number
  • Postal or zip code

When you’re all done, click Save Credit Card.

And that’s it! If you check the Credit Cards on File area again, you’ll see the card that was added. This card can then be charged by the practitioner before or after an online or in-person treatment.

Patients will be notified to enter a new credit card number if their credit card expires or needs updating.

💡Jane uses PCI-compliant credit card processors to store sensitive credit card data. Read more about how Jane keeps your data safe

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