Jane's Guide

Here's all the help you need to use Jane.


Can I Share My Jane ID With Family or Someone Else?

Question

Can I share my Jane ID with a family member, instead of each person creating their own Jane ID?

Answer

No. Each Jane ID belongs to one person and must not be shared.

  • A Jane ID represents the owner of the email address and the person who logs in to it.
  • An email address can be registered once, to one person.
  • Each person needs their own Jane ID.

Supporting Information

If you manage care for other people, add them as family members at your clinic. Log in to the clinic on the web to add family members, or ask your practitioner. Creating family members is available on the web only. Once added, book on their behalf in Practitioner Search and the Jane for Clients Mobile App. For steps, see Family Profiles: Managing Family Members from the Client Profile.

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