Facebook and Twitter/X are being phased out as sign-in options for Jane. If you’ve been exclusively using one of those sign-in methods, you’ll want to set up a password for your profile.

Step 1: Go to your My Account area.

For staff profiles, you can click your name in the upper-right corner of Jane and select My Account from the drop-down menu.

For patients or clients, you can click My Account in the upper-right corner of your screen once you’ve logged into your account.

Step 2: Select your Username/Password tab and click the blue Create username & password button.

Step 3: Enter the verification code you’ve been emailed.

Jane tip: Check your spam folder if you don’t receive your code.

Step 4: Create your username and password

Jane tip: We recommend using a unique password for your account. For more password best practices, check out our guide.

Once you’ve chosen your username and password, click the blue Continue button, and you’re all finished. You can come back to your Username/Password tab if you ever want to change your login info.