Here’s what we know about moving over from Vagaro to Jane.
Disclaimer about our import guides: We create our guides through the experiences we have importing from different software, as well as searching for guide documents from these softwares to assist our customers in transitioning over to Jane. If you have any difficulty while retrieving your data, it’s best to reach out directly to your current software provider.
Exporting your Patients from Vagaro
So coming from Vagaro, we’ll need you to upload your Customer List export with as much detail as possible.
In Vagaro, head to Reports > Customers > Advanced Filters > (select the employees you wish to run the report for) > Run Report. Export your report to Excel for importing into Jane.
There’s a support document on their website that goes through the step-by-step process on exporting your client demographics here: Exporting Client Demographics.
Exporting your Vagaro Appointments
We have never had a clinic successfully export appointments from Vagaro, so they need to be moved over manually by booking them in one at a time after we’ve imported your patients. It’s good to plan your import over a time period where there’s some downtime (such as a weekend) to book your appointments into Jane.
Vagaro Billing Data
We don’t import billing information as there are formatting issues between the two systems, but we can show you how to manually transition your patient credits and receivables into Jane.
Uploading into Jane
To ensure that your data is uploaded to the correct account, and for security reasons, we do not accept patient data via email. You can upload the files to us in the Settings > Schedule an Import area.
You can find an overview of this process here: Scheduling Your Import.
If you need any further help getting all set up to run with Jane, just let us know!