Here’s what we know about moving over from Juvonno to Jane.
Disclaimer about our import guides: We create our guides through the experiences we have importing from different software, as well as searching for guide documents from these softwares to assist our customers in transitioning over to Jane. If you have any difficulty while retrieving your data, it’s best to reach out directly to your current software provider.
Juvonno advises that you run these reports after regular business hours so that your reports will run much faster and exporting your data won’t take as long.
Exporting your Juvonno Patients
So coming from Juvonno, we’ll need you to upload your Patient Report with as much detail as possible.
Under the Settings > Reports > Export section in Juvonno, click on the button that says Patients.
The Patient Report can be exported to Excel for importing into Jane.
There’s a support document on their website that shows you where to export your patient demographics here: Exporting Patient Demographics
Exporting your Juvonno Appointments
Juvonno will also allow you to export your patients’ appointments to Excel by heading to Settings > Reports >Export.
Next, click the Appointments tab. Run your Appointments Report to Excel for uploading to your Jane import request.
Juvonno has a support document on their website that shows you where to locate and export your Appointments report: Exporting Appointments from Juvonno.
Exporting your Juvonno Charts
We’ve seen customers export in a TextEdit format which we can import as charts. You might need to reach out to Juvonno directly to export charts in this format, which would be a better option than the XML format you can export yourself.
Juvonno allows you to export charts in an XML format, but we’re not able to tell what we would be able to extract from that data until we see it. We can’t guarantee data imported in this format has everything that you’re expecting, and it’s best to reach out to the software first to see if there are any specific things we should look out for.
Juvonno Billing Data
We don’t import billing information as there are formatting issues between the two systems, but we can show you how to manually transition your patient credits and receivables into Jane.
Uploading into Jane
To ensure that your data is uploaded to the correct account, and for security reasons, we do not accept patient data via email. You can upload the files to us in the Settings > Schedule an Import area.
You can find an overview of this process here: Scheduling Your Import.
If you need any further help getting all set up to run with Jane, just let us know!