Here’s what we know about moving over from ClinicSense to Jane.
Disclaimer about our import guides: We create our guides through the experiences we have importing from different software, as well as searching for guide documents from these softwares to assist our customers in transitioning over to Jane. If you have any difficulty while retrieving your data, it’s best to reach out directly to your current software provider.
Exporting your Clients from ClinicSense
So coming from ClinicSense, we’ll need you to upload your Client export with as much detail as possible.
We’ve heard that you can do this from the Clients page by clicking the download button that looks like an arrow pointing downwards.
You will end up with an exported Excel document with all of your Clients.
Exporting Appointments from ClinicSense
Appointments in ClinicSense can be exported as CSV files, but appointment start times are not included. We can remedy this by using placeholder times for your past appointments. Future appointments need to be moved over manually by booking them in one at a time after we’ve imported your clients. Because of this manual transition, it’s good to plan your import over a time period where there’s some down time (such as a weekend) if possible to book the appointments in.
Transferring Clinical Notes/Charts
We have been told that ClinicSense do not have a batch export option for chart notes. We have had clients move clinical notes over by downloading them individually and then uploading them one at a time into Jane’s charts.
Note: Jane does allow for a batch export if you decide to leave for any reason. So you will be able to export all patient charts in a single export should you be looking to work with another practice management software, close your practice, or move to another practice.
This manual transition of single charts mimics the paper charting transition workflow, since you have to decide how much information to move over and when to move it. Here’s a help guide about the process of moving from paper to electronic charts that you might find relevant if you’re considering switching from ClinicSense to Jane.
Just a note to ensure that it’s quite transparent that financial and billing data (such as invoices and receipts) do NOT transfer from ClinicSense to Jane. See this help guide on transferring your credits and A/R over manually.
Uploading into Jane
To ensure that your data is uploaded to the correct account, and for security reasons, we do not accept patient data via email. You can upload the files to us in the Settings > Schedule an Import area.
You can find an overview of this process here: Scheduling Your Import
If you need any further help getting all set up to run with Jane, just let us know!