Jane's Guide Here's all the help you need to use Jane.

Importing from Chirosoft

Here’s what we know about exporting your data from Chirosoft.

Exporting your Patients from Chirosoft

The steps for exporting patient information are as follows:

  1. Navigate to the Go To tab.
  2. Select Search and then Mail Merge.
  3. Make sure all acts and products are selected, and all provider boxes are checked.
  4. The next step will show results and the number of clients in the report in the bottom left corner. This will include all active and inactive patients.
  5. Select Export Results.
  6. Select All Fields.
  7. Save file as Excel type.

These steps will work to export patient name, address, email, telephone number(s), and file # information, as well as some pop-up notes and insurance information.

Exporting anything else from Chirosoft

We have seen a few clinics export Charts, Appointments, and Product data from Chirosoft in Excel or CSV format. We recommend contacting Chirosoft for more details on exporting these files.

Chirosoft Billing Data

We don’t import billing information into Jane due to its complex nature and different ways of storing financial information. We can show you how to manually transition your patient credits and receivables into Jane.

Uploading into Jane

To ensure that your data is uploaded to the correct account, and for security reasons, we do not accept patient data via email. You can upload the files to us by scheduling an import in your account and then uploading them for us there. To book an import, you can navigate to Settings > Schedule an Import > Begin:

You can find a step-by-step guide of this process here: Scheduling an Import

If you need any further help getting set up to run with Jane, just let us know!  


If you’re not already part of the Jane community, welcome! We’re so glad you found us. If you’re a Chiropractor looking for an online booking system, we think you should meet Jane. Take a virtual tour, book a demo with one of our lovely support staff, or sign up here!