Jane's Guide Here's all the help you need to use Jane.

Booking an Appointment Online (For Patients)

Note: These instructions are for patients who want to book their own appointments. Booking instructions for clinic staff are available here.


Jane makes it ridiculously simple for patients to book their own clinic appointments online. With a few clicks of your mouse, you can see which time slots are available and add one or more appointments — in real-time — to your clinic’s schedule.

Let’s walk through the steps together!

First, you’ll want to ensure that you’re logged into your patient profile for the clinic. Once you’ve logged into your Jane account, you can click on the Book Appointment button either in the top right corner or on the bottom left, just below the options in the left sidebar menu:

screenshot of where to find the book an appointment button in either area

If the clinic you attend has multiple locations, you’ll first want to ensure that you’ve selected the correct one.

screenshot of where to select the location the appointment is at

Next, you’ll be able to select the Discipline from the menu options on the left to help narrow down the treatment type that you’’re looking to book. Alternatively, you can select a specific treatment type under the Book by Treatment section or select your practitioner under the Book by Practitioner section to get started:

screenshot of where the disciplines appear on the left in addition to where to click to view the treatments and the staff profile pictures

Once you’ve selected one of the above-mentioned options, Jane will display a list of treatments on the left (just in case you’ve selected the wrong one initially) and a calendar displaying all available appointments on the right.

screenshot of where the treatment list on the left appears and the calendar for available treatments appears on the right

To view available appointment times on a different date, either click on the Next 7 Days button or click on the calendar icon to the right of the dates to use a date picker.

screenshot of where to view either of the mentioned buttons

Here’s what the date picker looks like after you’ve selected it:

screenshot of what the date picker looks like

Once you find a date and time that work best for you, you’ll want to select the appointment slot. A pop-up will appear, asking if you’d like to book more than one appointment at the same time, or continue on with the single booking.

If you selected the wrong time by mistake, you can also click on the Whoops, don’t do that! button to undo the reservation.

screenshot of the pop up message with the booking options

And that’s all there is to it, smooth as butter!

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