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Canadian Insurance Integrations Hub 🇨🇦

Welcome to our Canadian Insurance hub page! Here, you’ll find information about each insurance integration for our Canadian clinics and some guides to get you started. There’s even some bonus content for insurers or third-party payers that aren’t integrated with Jane!

We also have some frequently asked questions for each of these integrations for more specific questions. As always, if you have any questions that aren’t answered here, don’t hesitate to reach out to us and we’ll be happy to help.

Are you trying to set up your Insurance billing in Jane but the tab seems to be missing? It sounds like you might not be signed up for Jane’s insurance add-on. You can check out our guide doc on Missing the Insurers Tab? Adding the Insurance add-on to the Practice or Thrive Plan that walks through how you can add this to your subscription.

Note đź“ť: If you are on a Legacy plan, we recommend contacting our support team since this requires an update to your subscription. The features available are different depending on the plan you choose. You can also view our Pricing Page to compare.


Pacific Blue Cross

Jane’s Pacific Blue Cross integration enables real-time claim adjudication and payment for your patients in British Columbia. The integration allows you to submit a claim and receive a real-time response right from the schedule in Jane.


Telus eClaims

Jane’s TELUS eClaims integration enables real-time claim adjudication for your patients in Canada. The integration allows you to submit a claim and receive a real-time response right from the schedule in Jane.


Teleplan

Teleplan is a government-run electronic billing portal. For customers in British Columbia, Canada, Jane can directly submit and track insurance billing for those insurers billing through Teleplan. Depending on your discipline this might include MSP, and/or WSBC. Medical claims are submitted for payment electronically through the Medical Services Plan (MSP) Teleplan system.


Non-Integrated Insurers and Third-Party Payers

For any insurers that aren’t integrated with Jane (i.e. Greenshield, your Provincial Blue Cross, HCAI or ICBC), you’re still able to record amounts that the insurer covered and what the patient may owe to the clinic.


Additional Insurance Resources:

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