When you’re submitting claims to Teleplan, in addition to requiring a Billing Code, you also need to ensure that each billing code is accompanied by an appropriate Diagnostic Code - the area of the body that was treated.
In general, when searching for Teleplan diagnostic codes in Jane, you’re able to pull them up by keying in the specific number for the code, or by typing in a keyword within the description of the code - ie. 7393 - LUMBAR REGION. This code would pull up if you entered 7393, or if you typed out lumbar.
Here’s what displays when just typing Lumbar:
And this is what displays when typing the numeric code 7393:
You can add the diagnostic code either way. After the code you’re looking for pops up, click directly onto it and it will add to the field for diagnostic code.
You can find a comprehensive list of all Teleplan diagnostic codes on the MSP/Teleplan website
Teleplan vs ICD9 codes
Within your Settings > Billing Codes you have the ability to select which code sets you want available for use within your account. It is important to note that there are two very similar sets within this list, ICD9 and Teleplan. Teleplan codes are almost the exact same as ICD9; however, Teleplan codes do not have decimal points within them as the ICD9 codes do. When submitting claims through Teleplan, Teleplan codes must be used as ICD9 codes will not be accepted.
If you do not need ICD9 codes within your account, feel free to uncheck them under your Code Sets and Save Billing Code Sets.
Alternatively, if you’d like to keep ICD9 codes available for use in your account, you’ll just want to ensure you are not using codes with a decimal in them when working with Teleplan claims.
After reviewing that list, or recalling specific codes by memory, we would recommend that you make a list of the most commonly used codes and then take a few moments in Jane to mark them as favourites so that they pop up for you easier in the future.
For more information on keeping track of most commonly used codes click here