Jane's Guide

Here's all the help you need to use Jane.


Subset Chart Transfer: Transferring Selected Clients & Charts to Another Jane Account

Moving to another Jane account and only need to copy over a specific subset of your patients and charts? We’ve got you covered!

Our Imports team can help out with a Subset Chart Transfer.

This process differs from a standard Data Transfer, which is designed to copy over all of your patients and charts. A Subset Transfer, on the other hand, is ideal when you only need to copy over a subset of your patients and charts.

To get started, just send an email to our Imports team at [email protected]. Here’s what to include:

  • Confirmation that you’re requesting a Subset Chart Transfer (copying over only a subset of a practitioner’s patients and charts)
  • Source Account: The name or URL of the Jane account the charts are coming from
  • Destination Account: The name or URL of the Jane account the charts are going to
  • The practitioner’s first and last name and email address

Once we have these details, our Imports team will outline your next steps and guide you through the process.

If you’d like a sneak peek at the Authorization Form that we send for this process, feel free to check out Subset Chart Transfer Authorization Form Explainer, which dives into all of this 🤿

What If I Only Need a Small Handful of Patients’ Data — and Fast?

You may prefer to simply export the data from each patient’s profile and upload the charts to the Files section in your new account.

screenshot of an image added to a patients Files tab

This option is “self-serve” and can be faster than completing a Subset Transfer, since you’re simply exporting the charts and manually uploading them into the new account.

It also doesn’t require an Authorization Form or a scheduled import. However, if you’d like to bring over those patients’ demographics and appointments, you will need to schedule an import in your new account and upload a Patient List (including those specific patients) along with your Appointments report.

Need help exporting charts from the original Jane account? This guide might come in handy: Exporting Chart Notes