Jane's Guide

Here's all the help you need to use Jane.


How to reset your email password and enable Two-Factor Authentication (2FA)

If you receive a new device sign-in email and are unsure whether the sign-in was authorized, it’s important to take proactive steps to secure your email accounts.

Update Passwords for Your Email Providers

To help keep your email accounts safe, updating your passwords regularly is a simple and effective step. For instructions on changing your password for commonly used email providers, you can click the relevant links below:

Set Up Two-Factor Authentication (2FA) for Your Email Accounts

Two-factor authentication (2FA) adds an extra layer of security to your email accounts, making it much harder for unauthorized users to gain access, even if they have your password.

To learn how to enable 2FA on your email accounts, here are some helpful guides for reference:

Still Have Concerns?

If you’ve received this email and through these tips aren’t confident that the session wasn’t triggered by you, a good first step is to reset your password just to be safe. From there, you can reach out to Privacy and Security Support at [email protected] and we can help you to investigate and ensure everything is secure.

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