Question
Which in-app notifications can staff members receive through the Staff Notification Center?
Answer
Staff can receive in-app notifications for four notification types:
- Schedule updates: appointment bookings, cancellations, and reschedules that fall within a customizable timeframe
- Wait list updates: when a patient gets added to your waitlist
- Intake form submission: when an intake form has been completed, either for your patients or all patients, depending on which option you choose
- Task creation & updates: when tasks are assigned or have reached their due date
- Payday: when your paystub is ready. This only applies to clinics using Jane Payroll
Important Notes
Secure Messaging notifications are not included in the notification bell icon. These are managed separately. See our guide on How to Manage Staff Notification Preferences for details on preferences by category.