Staff Access Level: All levels can manage their own settings; Admin/All Billing and up needed to change another staff's settings.
Jane Plan: All plans
Add-on Required: No
Geography: Available in: All Geographies đ
To manage notification preferences in Jane, follow these steps. Once complete, the staff member will receive in-app and email notifications only for the selected categories.
Instructions
- Go to the staff profile you want to update.
- Click Edit/Settings under the staff member's name.
- Select the Notification Preferences tab.
- For each notification type, check the Notification Center checkbox to receive in-app notifications, and check the Email checkbox to receive email notifications.
- Click Save.
What to Expect
The updated preferences take effect right away.
Important Notes
- Email notifications for Secure Messaging are checked by default, and only send when you're logged out of Jane. You won't get an email for a new message while logged in.
- Staff can only see their own in-app notifications. There is no way to view another staff member's notifications.