Our Appointment Reminder emails pull from many different areas in Jane. Here’s a quick cheat sheet to show you all the places this email pulls from so you can handcraft each email to each situation.
- Booking Information (After Booking)
- Clinic Locations
- Language: Email Cancellation Policy
- Language: Reminder Email Details
- Branding: Email Header
Booking Information (After Booking)
Within Settings > Treatments, Classes & Group Appointments > Click the treatment name or Edit button. You’ll find a Booking Information (After Booking) field. This note will be included in both your “Thanks for Booking” and any “Reminder emails” that are sent out. Make sure to save once you are finished!
Clinic Locations
This is found in Settings > Locations > Click the location name or Edit button. The name, short description, and long description will be used in your emails.
Language: Email Cancellation Policy
This is found in the Settings > Language > “Email: Cancellation Policy option” section.
Once you find this and select it you’ll be able to add your custom text here. You’ll also see a quick preview of what you typed in as well. This will then appear in all your appointment-related emails.
You can customize the text here and be sure to hit Save at the bottom once you’re done.
Language: Reminder Email Details
This is found in the Settings > Language > “Reminder Email: Details” section.
You can customize the text here and be sure to hit Save at the bottom once you’re done.
Branding: Email Header
If you’re looking to update the header that appears in the email, a staff member with Full Access can head over to the Settings tab and then click on Branding in the left sidebar menu.
Now you can choose a file saved to your local device and upload it to the Email Header area.
This is a banner-style graphic that is displayed in emails sent to both patients and staff members. The accepted file types in this area are a JPG, PNG or a GIF. For the best image quality, we recommend the image itself to be approximately 600px wide and between 70px and 150px tall.
Other Customizations in Jane
Below is a list of additional areas that Jane allows you to make your own. Have a peek to see where else Jane is letting you shine through: