Jane for Clients Mobile App: Help Hub

Welcome to our Jane for Clients Mobile App hub. Here you’ll find all of our guides about the app in one place.

The mobile app is currently available in Canada 🇨🇦 and the US 🇺🇸

In a hurry? These three videos will get you up and running with the app.

▶ Watch: Create a Profile

▶ Watch: Link a Clinic

▶ Watch: Book an Appointment

Ready to get the app? Our Getting Started guide covers accessing the app for the first time and adding your clinics.
Having difficulty signing into the app? Our Signing in and Troubleshooting guide can help.
For help with managing your appointments, including viewing, booking, and cancelling appointments, check out our Managing Appointments guide.
Joining your online (Telehealth) appointment is quick and easy using the app.
Our guide on Messaging in the Mobile App walks through how you can view and reply to secure messages from your practitioners
Are you a practitioner or clinic owner? Check out our Guide for Clinics and the Mobile App Toolkit you can share with your patients.
Want to learn more? Take a peek at our Frequently Asked Questions.

Jane's Guide