If you haven’t signed up for Jane Payments yet, you’ll want to do that before you order and set up your terminal.
The Jane Payments Terminal is available for Jane Payments users in 🇨🇦 Canada, 🇺🇸 the US, and 🇬🇧 the UK.
Ordering your Jane Payments Terminal
A staff member with Full Access can go to Settings > Jane Payments > click + Add Item > Order Terminal.
Once you click Order Terminal, you’ll land in the Terminal Shop. Check that the country at the top matches where your terminal will ship.
🇨🇦 Ordering in Canada: if you have a GST/HST number or Business Number, click Manage tax IDs, then New tax ID. Add your business address, ID type, and number, then click Create. If you don’t have one (common for sole proprietors), skip this step and select your province when you enter your shipping information. Jane will calculate the correct tax.
Next, click into the terminal to see its details and add the one you want to your cart. Each hardware item shows its price, and applicable taxes and shipping are added at checkout.
- 🇨🇦 CA: $360.34 + tax/shipping
- 🇺🇸 US: $257.14 + tax/shipping
Click View cart to review your order. Then, enter your name, shipping details, phone number and payment info to place your order.
Once ordered, your terminal should arrive within 3-5 business days.
Let’s get your Jane Payments Terminal set up!
Have the Wise POS E black terminal? Watch its setup video here!
First, open the box and make sure everything is in there. What you get depends on your terminal:
- S700 (white terminal): Terminal, USB-C to USB-C charging cable, and power adapter.
- WisePOS E (black terminal): Terminal, charging DC cable, separate battery, and a power adapter.
Next, charge the reader by using an outlet (not a laptop or computer). Connect the terminal to power by plugging the provided cable into the charging port:
- S700 (white terminal): the USB-C port on the left
- WisePOS E (black terminal): the port on the right with the lightning bolt
After the reader is charged, hold down the power button on the right-hand side until the screen turns on.
You’ll be prompted to connect to your Wi-Fi. When connecting your terminal, you’ll need to ensure that your Wi-Fi networks use WPA/WPA2/WPA3-Personal or WPA2/WPA3 EAP-PEAP Enterprise encryption and must be password protected. You can choose to tap Back to change your country and language if needed.
📍If your device is connected to the internet via ethernet, you may need to purchase an ethernet dock for your terminal. You can purchase the Ethernet dock accessory from the Terminal shop.
With your shiny new terminal unboxed and charged in front of you, you can head back to Settings > Jane Payments and click that +Add Item button again. This time, you’ll choose Link Terminal from the dropdown menu.
Now, if your terminal already isn’t showing the three-word pairing code you will:
- Swipe from left to right to open the menu, and tap Settings
- Enter the administrative pin: 0 7 1 3 9
- Tap Generate Pairing Code
Note📝: Currently, there is no option to change the admin pin for the Jane Payments terminal, as it is standardized for all clinics and terminals at the moment.
Great job so far! Now back in Jane, you’ll want to enter that Pairing Code that is displayed on the screen of your Jane Payments Terminal (don’t forget to include-the-hyphens!).
You’ll also want to give the Terminal a label, which we’ll use in and around Jane to reference your Terminal. We’d suggest something like “Front Desk,” or wherever the Terminal will usually live. If you have multiple locations within your Jane account, you’ll also be asked to select which Jane location this terminal lives at.
Finally, click the Link terminal button, and you’re all set! Time to do your happy dance. 💃
As a little bonus, you can customize your terminal’s idle screen. By default, it’ll display the Jane logo, but you can make it your own!
Head to Settings > Jane Payments > Manage All Terminals and click the pencil icon next to the terminal you’re customizing.
Next, scroll down to the Terminal Screen section, click Upload Image, and choose the image you’d like. Supported file types are JPG & PNG under 2 MB. For the best results, we recommend 720 x 1080 px.
Don’t forget to Save your changes, and you’re done!
If you need a hand, we’re happy to help.
Reach the Jane Payments team at [email protected].
Ready to start taking payments? Hop on over to this guide here.