Jane's Guide Here's all the help you need to use Jane.

Virtual Assistant vs. Virtual Reception


Find out what each of these services does and how you can work with them to get the most out of what they have to offer.

Additional Resources:

Looking for more webinars? You can check out Brandon’s Allied 2020 session: Your Phone Line is Your Life Line

If you prefer reading at your own pace, you can flip through Brandon’s slides.

Smiledog is very familiar with Jane and offers free consultations, so don’t hesitate to check them out if you have any questions!

Quick Tutorial

Brandon suggested creating a limited access admin profile in your Jane account for your Virtual Reception team.

You can do this by creating a new Staff Profile and naming it something like “Smiledog VR”. You’ll want to leave the discipline blank so Jane knows you’re creating an admin profile.

Jane doesn’t count admin profiles towards your subscription rate, so you won’t be charged any extra for this. 👍

Next, select the Permissions and Commissions tab. You can set the Staff Permissions to restrict access to only the information that your Virtual Reception might need. We’ve chosen Front Desk and removed their ability to View Shared Charts.

If they need any help signing in, this guide should help. 😊


Looking for more Jane Summer School Sessions? You can check out the entire curriculum here!