Don't see an appointment time that works for you? You can add yourself to the wait list directly from the mobile app.
Instructions
To join a waitlist, start by selecting the treatment you'd like to book. Once you reach the date picker, you can get to the waitlist in two ways:
Option 1: From the three-dot menu
- Tap the three dots in the upper-right corner of the screen.
- Tap Get on the wait list.
Option 2: From the available times list
- Tap Need a different time? at the bottom of the available times.
Then:
- Choose how long you'd like to remain on the waitlist.
- Tap Next.
- If your clinic offers automatic waitlist notifications, choose how you'd like to receive them: by email, SMS, or both.
- Tap Add to the waitlist.
What to Expect
A You're on the wait list confirmation screen appears once you've been added.
If a spot opens up, your clinic will notify you. Please note that you will not receive wait list notifications through the mobile app.
🩵 Jane Tip: You can view and manage your wait list requests outside of the app. Log into your My Account and view the Upcoming Appointments tab.