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Jane's February Newsletter (2023)

Hey everyone,

We hope you’ve had a great February! We had a busy month, as we released our first optional add-on, Online Appointments for Groups, for practices working online with couples and families. Thank you to all of the folks who participated in sharing feedback, we’re continuing to work hard to make this a truly delightful and helpful experience.

And as of last week, we turned on our newest feature, included in all accounts — Outcome Measure Surveys. You can learn more about both of these below:

(1) Online Appointments for Groups

You can now host secure, online sessions for 2-12 related clients without leaving Jane. This will be great for sessions with multiple clients who know each other, like families and couples therapy. We’ve added some new features like blurred backgrounds, a session timer, chat, hand raising, hi-def video, and more.

This is an optional add-on to any Jane plan at $15 per practitioner per month.  One-on-one Online Appointments will continue to be free for everyone. You can read more about why we chose to make this our first add-on if you’re curious.

Learn more about Online Appointments for Groups >


(2) Outcome Measure Surveys

We’re excited to be releasing the first part of this feature because we know it will be helpful for so many of you, and we can’t wait for you to see what’s coming soon!

🎉 Here’s what you can do with Outcome Measure Surveys right now:

  • Enable scoring for your checkboxes, sliders, or drop-downs on a Clinical Survey (Settings > Forms & Surveys ) and let Jane do the math for you when an Outcome Measure Survey is completed.
  • Use an Outcome Measure Survey for an individual client by adding it to their chart as a Chart Entry and filling it in on their behalf. You can make sure your surveys appear when you click New Chart Entry by going to your Staff Profile > Templates > Surveys.
  • Automatically send a survey to all clients before or after all appointments or at the time of booking.

💌 Here’s what’s coming soon:

  • Sending Outcome Measure Surveys to individual clients, either manually or automatically.
  • The ability to share templates that include scoring in the Chart Template Library.

Learn more about Outcome Measure Surveys >


Honourable Mentions:

  • Late Cancellations: We heard that the way the new invoicing option for Late Cancellations was being billed to clients’ insurance wasn’t working for some practices. We’ve adjusted that so Late Cancellation invoices act a bit more like No-Shows and assume the client will be responsible for the cost. Thank you for your feedback. 💙
  • Shifts: You can now feed two birds with one scone and delete any breaks that exist within a Shift when that Shift is deleted.
  • Disciplines: We’ve separated the Kinesiology/Athletic Therapy Discipline into 2 separate Disciplines— Kinesiology and Athletic Therapy.
  • 🇺🇸 A new Statement filter: We’ve added a 3rd filter option to exclude Diagnosis Codes altogether. When selected, this filter produces Statements that show only CPT codes and insurance details.

You can stay up-to-date with everything that’s new in Jane with our changelog!


As always, we’d love to hear your feedback so we can continue to grow and make sure Jane is as helpful as possible for you.

Chat soon,

Ali and Trevor, co-founders of Jane

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