Jane's Guide

Here's all the help you need to use Jane.


Preparing Import Data Hub

Staff Access Level: Account Owner
Jane Plan: All plans
Add-on Required: No
Geography: 🌐 All geographies

Importing your data is one of the best ways to hit the ground running in Jane. Whether you're bringing over patient profiles, past appointments, charts, or products, Jane's imports team handles the heavy lifting so your clinic feels like home from day one.

This hub covers everything you need to know about preparing your data, scheduling your import, and knowing what to expect along the way. For a full overview of everything importing-related at Jane, visit the Importing Hub.

How Importing Works

When you import data to Jane, you prepare and upload your files, and Jane's imports team takes it from there. They review your data, map it to the right places in Jane, and let you know if they have any questions along the way. Imports are typically completed within 48 hours of receiving your files, though complex imports may take longer.

📣 Heads up: The quality of your import depends on the quality of your data. If you have any concerns about your files before uploading, reach out to the imports team directly through Jane before submitting. There's a messaging area available to you once you've scheduled your import.

How-To Guides

Additional Resources