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Jane's July Newsletter (2023)

Hey Jane Community,

It’s that time again — your monthly dose of updates (and new features) that had us even more eager than usual to hit the send button. 😀

(1) 2-Step Verification

Online security is an increasingly hot topic, and we know that protecting your clinic data is a top priority. So, you and your staff now have the option to add 2-Step Verification to your Jane login for a new layer of security.

By enabling 2-Step Verification on your staff profile, you’ll receive a one-time SMS code to your mobile phone that you enter in Jane each time you log in, after entering your password.

To get started, you can head to My Account, click on 2-Step Verification, and toggle on the Text Message (SMS) option.

Learn more about staying secure with 2-Step Verification >.

(2) Integrated Claims with Claim.MD

Our billing integration with Claim.MD has been in beta since the beginning of the year and now we’re so excited to say it’s officially ready for everyone.

If you’re on our Insurance Plan, you can connect your Claim.MD clearinghouse account to:

  • 🚀 Submit claims
  • ✅ View responses and manage rejections
  • 💸 Automatically receive ERAs

… all within Jane!

When you’re ready to get started, you can head to Settings > Integrations > Clearinghouse to connect the Claim.MD account.

Beta users had some really encouraging feedback about how the integration streamlined their billing to save them time and improve their cash flow. You can read one clinic’s story here.

More good news: Jane users will now get 10% off their monthly Claim.MD subscription! If you’re not signed up with Claim.MD yet, you can learn more here.

Learn all about Integrated Claims with Claim.MD >

(3) Instant Payouts

Jane now offers a way to get you paid faster — because sometimes you need the money you made yesterday, well… yesterday.

For an extra 1.5% fee, Jane Payments’ Instant Payouts allow eligible businesses to receive funds not only that same day, but within 30 minutes of your request.

Here’s a quick overview:

From your Jane Payments account settings (Settings > Jane Payments), Full Access Users can view available payout amounts and choose to deposit the full or partial amount instantly.

If you don’t have an eligible debit card on file, you’ll be prompted to add one from a supporting bank or credit union before continuing.

Once you hit that “Pay Out Now” button, you’ll want to fasten your seatbelt while your payout is deposited within 30 minutes! 🏎️

*Learn more about getting paid faster with Instant Payouts >.

Practitioners can also start billing PSHCP… ASAP! To get started, Full Access Users can head into the insurer settings area (Settings > Insurers). Next, whether you’re creating a new insurer or upgrading an existing one, you can select “Canada Life - PSHCP” from the “Electronic Submission Insurer” dropdown.

Learn more about setting up your TELUS eClaims integration >

Honourable Mentions

  • Collect Payment for Late Cancellations: Our Privacy Mode got a boost in functionality and now sensitive information will be blurred out between page loads when navigating to and from Settings.
  • Clinical Survey Improvements: We’ve made a whole bunch of improvements based on feedback from our Outcome Measure Survey beta testers, as well as some initial feedback after the updates went live for everyone.
    • You can now edit the name and type of a survey after its creation
    • We removed the need to enable/disable surveys
    • We enabled the pass-to-client flow for clinic-wide survey programs
    • We allowed full-access users to archive active surveys
    • We removed surveys set up as all client surveys (ex. Covid screeners) from the patient profile as it was causing some confusion

Keep up-to-date on everything that’s new in Jane with our Changelog!

👩‍💻 Webinars

Join us on Thursday, August 10th, 2023, at 10 am PT / 1 pm ET for Creating & Sending Outcome Measure Surveys with Jane.

Register to Attend Live or Receive the Recording

Join Jon from the Jane team as he walks through an overview of the updates to our Clinical Surveys feature. In this session, we will talk about:

  • The difference between Jane’s Intake Forms, Clinical Surveys, Ratings and Reviews, and when to use each.
  • How to create, edit, and schedule automatic Outcome Measure Surveys so they send to your patients or clients between appointments.
  • How basic scoring on Clinical Surveys works to better track client progress between sessions.

Can’t make it to the live session? No worries! Register anyway, and we’ll send you the recording of the Webinar after it ends.

Check out our Webinar Hub to view past webinars and see what’s coming next!

That’s it for this month! As always, we love hearing from you so don’t hesitate to get in touch.

Until next time,

Ali and Trevor, Co-Founders of Jane

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