Welcome to our growing library webinars and online event recordings! Here you can find our video resources to help you start, run and grow your practice, and get some helpful Jane tips along the way.
Upcoming Webinars & Events
We’re excited to invite you to our first webinar of 2024.
🎟️ New Year, New Practice Software: Switching to Jane
Choose a category below
Practice Growth
Client Experience
Leadership
Marketing
Effective Hiring
Working Virtually
Charts & Forms
Privacy & Security
Billing & Reports
Canada
US
UK
Medical Aesthetics
Jane Updates & Tricks
Making the Most of Your Energy, Productivity, and Time
In this workshop, we’re taking a deep dive into concrete strategies to help you use your time more effectively. Join our speaker Dr. Kathryn Esquer, licensed psychologist and founder of the Teletherapist Network, as she leads this interactive session to teach you ways to restructure your time, prioritize tasks effectively, protect your energy, and overcome common productivity blockers
4 Workflows to get the Most out of Jane in Your Medical Aesthetics Clinic
Join the Jane team as we sit down with Jeanine Harrison of 321 Launch Medical Aesthetic Business Consulting, to discuss how she uses Jane to run an efficient medical aesthetics practice
How To Build An Outstanding Brand
Jon will be your guide as we explore the essential building blocks that form the bedrock of a remarkable brand presence. Together, we’ll uncover the secrets of identifying and connecting with your target audience, mastering the art of crafting clear and impactful messaging, and unleashing the power of creating effective marketing tools
Hiring 101: All your Questions Answered & More
In this session, Ildi will cover the essential skills you need to hire a successful candidate for your practice. Plus, we left plenty of room for Q&A - so you may learn something unexpected!
From Idea to Reality: Building Your Wellness Practice
In this session, we’ll cover choosing the right business structure, managing start-up costs, legal documents, and more. Whether you’re just starting out or an experienced practitioner, you won’t want to miss the value-packed session
You Don’t Have to Know it All - An Intro to Tech, Websites, & More
Our speaker and Jane Ambassador, Lex Lancaster, digital operations expert from Lex Lancaster Creative Co. LLC, is excited to discuss building better websites with you. In this session, Lex will cover how you can use search engine optimization (SEO) to connect with more clients, along with tips and tricks for creating your own online content
Jane Masterclass Series: Converting Consults into Clients with Nicole McCance
In this session, Jane Ambassador Nicole McCance will cover what you should be saying during your consultations with prospective clients, ways you can start tracking the success of your consults, and how you can use consultation calls to get more sales and grow your business
Take Charge of Your Tax Return
We know filing your taxes can be stressful, especially if you’re a full-time practitioner and clinic owner. In this webinar, Nick Warren of Ark Financial will go over the most common errors business owners and certified public accountants make when completing their tax returns that can actually cause you to overpay on your tax return
The Top 5 Hiring Mistakes & What You Can Do To Avoid Them
Join Ildi Arlette, consultant, business coach and CEO of Results Continuum Inc., as she shares the five most common mistakes that people make when hiring new staff, what you can do to avoid them, and how you can set yourself and your new hire up for success
7 Steps to Recession-Proof Your Business
We’re excited to welcome Katie Bell, physiotherapist, clinic owner, and CEO of Thrive Business Coaching, as she shares tips and recommendations for recession-proofing your business.
Website Optimization Q&A with Clinic Sites
Sit down with Jon Morrison and the Clinic Sites team for this dedicated Q&A session about building better websites and driving more customer bookings
No More No Shows: Simple Steps to Reduce Missed Appointments in Your Practice
In this session, the Jane team will show you how to use a host of features in your account to help minimize the number of no-shows in your schedule, and how to avoid missing out on lost revenue when they do happen
How to get more bookings from your website
Join Jon Morrison, co-founder of Clinic Sites, where he will show you how to create great client-centric websites
Simplifying your email marketing to connect with more people
Melissa Longo is a Rockstar Business and marketing coach. Join her and Ali as they discuss how to get a greater reach from your email marketing
Private Practice Marketing 101 with Kayla Das
Kayla Das is a practice marketing pro, and she’s here to share her best tips with the Jane Community
How Space Design Impacts Client Experience
Meg and Neena are practitioners who understand what it means to provide a calming and comfortable wellness space for your clients. Get some great tips on how to arrange and design your clinic
From Surviving to Thriving with Emma Jack
In this session, Jane Ambassador, Emma Jack, took us through an interactive workshop to help you learn how to create more time, space, and energy so that you can show up more fully in all areas of your life
Developing Your Collaborative Leadership Team
In this one-hour workshop, we’ll be looking at what a leadership team looks like in the wellness industry, and how you can guide and nurture them to be truly effective, even when roadblocks appear. We’ll also look at what typical leadership positions and salary expectations are, and how you can take steps to recruit, develop, and retain an amazing leadership team!
Kick A$$ Customer Service: Create a Stellar Patient Experience
Join Michelle as we walk through some simple systems for enhancing your current practice, so you attract and keep the right people, achieve your goals, all while maintaining a healthy life balance. My hope is that these ideas help you to LOVE your practice even more on Monday morning!
Elements Required to Scale Your Business
In this session, we will cover the elements required to go beyond trading time for money, to expand your offerings and increase your revenue. You will learn how to run your business rather than be left feeling like your business is running you. You will leave the session feeling energized about the possibilities that are available to you, and more clear and confident to reach the next milestone of scaling your business
Getting Started with Jane: Everything You Need For a Smooth Transition
Join Shivani, Bronwyn, and Alan from the Jane Team as they take you through the steps to getting your clinic up and running with Jane. You’ll learn our top tips for a successful data import, what we’re able to transfer from your previous software, and how easy it is to get your clinic up and running with Jane
Level Up to a 7-Figure Group Practice!
In this session, Nicole will be sitting down and talking all about how you can create a self-operating group practice, ways to create the bandwidth to make those changes happen, and the keys you’ll need to build your dream team to run it. We’ll also cover some proven strategies for growing your practice income to multiple 6 or 7 figures
Q&A: The Healthy Leader – Preparing Yourself For Practice Growth
In this session, Alison will be going over how to assess yourself to ensure that you are running your practice and that it’s not running you. She’ll also look at the benefits of conducting a practice audit to help you “reset” following the pandemic, considering such things as finances, operations, personnel, communication, processes, and goal setting with staff
How to Set Your Virtual Office up for Ultimate Practice Success
Join Dr. Julie Durnan, ND as she discusses the strategy, process and checklist to get your administrative systems dialed for a successful virtual health practice. Learn about the exact steps you need to prepare to get your systems running remotely and the considerations you need to make to grow and scale your virtual health business
How Networking Can Help You Build Your Business & Avoid Burnout
In this session, we will look at how to build a network of individuals that will help you grow your business and support you throughout your career. You will learn the key people to build relationships with to make networking effective, how to build strategic alliances that are mutually beneficial, and how to do all of this in a way that feels authentic to you
Operations Secrets for Easier Growth: How To Grow With Less Marketing
In this session, we’ll look at how your day-to-day operations can help snowball your clinic’s growth so that each month gets busier and easier than the last to manage. We’ll also look at setting up your schedule so that it fills faster and some behind-the-scenes habits you can use in your clinic each week to bring in bookings, as well as go-to Jane features for smoother operations
Roundtable: So You Want To Be a Therapist – Best Practices for Starting Your Practice
In this session, we’ll speak with new counsellors to learn what has worked for them. We’ll also speak with clinic owners and non-profit leaders to learn what they’re looking for when bringing on new counsellors, as well as spend some time talking about why it’s important to have an EHR system in place when starting out, before wrapping up with some Q&A at the end
Pivot: Adversity is just an Opportunity
In this session, we’ll be talking about the ways you can harness your expertise to create a workplace you want to work in! We’ll also look at how to approach running a profitable business on a shoestring budget. We’ll be discussing ways to gain better business skills as a solopreneur, and how you should be aligning your pricing to reflect the care you are providing
Marketing Essentials: How a Children’s Game Can Teach You Everything You Need To Know About Marketing
In this session, we’ll help you create intentional, predictable, repeatable, and optimized systems so you can bring in more clients to your practice while still being authentically you
You’re Not in This Alone: Harnessing the Power of Community for Practice Success
In this session, we want to share our experience running an inclusive co-working community specifically designed to provide resources and tools to help mental health providers run their private practice. We’ll talk about why it’s important to find a community when trying to build a private practice (or really, any kind of business!) and how to find support within that community
Rethinking the Traditional Front Desk Model & Improving the Patient Experience
In this session, we’ll be talking about how more and more clinics are ditching the traditional front desk model to combat labour shortages, while improving their patient experience. We’ll also be talking about the different ways to run your front desk operations in 2022 with a small budget and discover what other successful clinics are doing to support their existing front desk teams
Workshop: Unlocking the Power of Jane’s Reports
Join Sayyada and Jeff from the Jane Team as they unlock the power of Jane’s Reports with you. They’ll walk through the reports in Jane that can help you understand your clients, appointments, billing, and more! We highly recommend having your Jane account open as you watch this session, so you can follow along and see the reports in real-time with your own clinic data
Patient Communication Strategies that grow Your Practice & Increase Trust
In this session, we’ll be talking all about growing your practice and your income through memberships. Josh is a firm believer in membership-based programs as a fundamental approach to spending more time with patients and getting paid. His mentor often said, “reccurring revenue is akin to magic”. We’ll be looking at clinic gym hybrids as a way for healthcare businesses to upsell and create stable foundations for reoccurring customers
How to Turn Appointment Data into Repeat Business, Reviews & Revenue
This session will walk you through some key things to think about for your practice, why it might be important to you, and where you might start to look for it. We’ll be talking about, the importance of data for your practice, giving an introduction to key metrics and data points and what they can tell you, and where to start to look for data and metric
Roundtable: Secrets to Successful Customer Support – Tips for Training & Maintaining Your Team
In this session, Jane’s co-founder and Co-CEO, Alison Taylor, will be sitting down with members of the Jane Team who help train, onboard, and coach our award-winning Customer Support Team. During this roundtable session, we’ll be discussing what it takes to nurture and foster a successful Customer Support Team. We’ll also be sharing some anecdotes and stories from Jane’s nearly 10-year history, including how the common thread of empathy, heart, and just genuinely being human has remained the cornerstone of how Jane trains our team and connects with our customers
Lessons from Building a Multidisciplinary Practice
Kendall Hagensen of Vancouver Wellness Studio joins Jane’s co-founder Alison to discuss the ups and downs of building a robust, multidisciplinary clinic
Client Retention with Jane
Join Meghan, Catherine and Ali from Jane as they discuss the best ways to keep your clients coming back
Ratings & Reviews
“Fun” and “Approachable” probably aren’t words that you, as a business owner, would associate with Google Reviews… but they will be once you hang out with Ali, Sonia and Christina for a little bit!
Turning Trust into Treatment: Practitioner-Patient Communication
Find out where and how miscommunications between practitioners and patients occur, and how you can prevent them in the future
Virtual Assistant vs. Virtual Reception
Find out what each of these services does and how you can work with them to get the most out of what they have to offer
Front Desk Solutions For The SOLO Practitioner
See the ways in which you can automate your admin to save yourself time and money as a solo practitioner
The Five Essentials Of Clinic Websites (& One Thing To Avoid)
Learn how you can make your investment in a clinic website worth the cost and avoid the most common mistakes that businesses make
Building Your Authentic Brand Story
Uncover your own unique values and strengths, and find out how those can be harnessed to create a thriving business
Year-End Planning with Jane
Ali, Aurelia & Debbie will take you through year-end planning in Jane with topics like, how to get your staffing organized, how to help your patients with their year-end, and reconcile your inventory and bookkeeping
Roundtable: Returning to Work - A Conversation With Community Members Who Have Done It
In this session, Alison Taylor, Jane co-founder and clinic owner, hosts a conversation on reopening your practice and returning to work with practitioners and staff in the Jane community who have already done it from both Canada and the US
7 Step Roadmap to Practice Success
Bobby Maybee from Forward Thinking Chiropractic Alliance shares a simple step-by-step recipe to help identify strengths and weaknesses in business growth for any type of practice
Your Phone Line is Your Life Line
Join Brandon Doyle from Smiledog to learn how their platform seamlessly integrates with your Jane account to ensure your clients are always cared for
Grow Your Business with Facebook
Matt Sicoly, Facebook, gives an intro to digital marketing and how to leverage Facebook, Instagram, and other tools to grow your business
How to Develop and Lead Your Team
Scott Marcaccio, Myodetox, will teach you to effectively manage your team and develop leaders in your organization who contribute to business stability and expansion
The Power of Technology
Cyndy Shaft, Women Chiropractors, provides examples and key learnings about the power of technology from the Women Chiropractors Facebook Group with 8000+ global members
High Performing Teams: Leading Inspired Teams and Developing Pathways for Progression
Ben Lynch, Clinic Mastery wants to help you learn how to motivate staff to improve their performance, retain good practitioners, connect your team to build culture, and more
How to Use Your EHR to Stimulate Referrals
Join Jeff Langmaid, The Evidence-Based Chiropractor, to discover how you can use Jane to generate a predictable and consistent stream of referrals from other healthcare providers
How to Make the Most of your Website
Jon Morrison, Get Clear Consulting, will tell you what’s wrong with most websites and the four essentials of a winning website to implement for your own practice website
Feature Spotlight: Everything You Need to Know about Intake Forms & Charts
This session will cover the breadth of Jane’s charting, intake forms, and consent features. Whether you’re brand new to Jane and looking to start your note-taking journey on the right foot, or a seasoned Jane user looking for tips and tricks to chart more efficiently, this is a session you won’t want to miss!
How Space Design Impacts Client Experience
Meg and Neena are practitioners who understand what it means to provide a calming and comfortable wellness space for your clients. Get some great tips on how to arrange and design your clinic
Kick A$$ Customer Service: Create a Stellar Patient Experience
Join Michelle as we walk through some simple systems for enhancing your current practice, so you attract and keep the right people, achieve your goals, all while maintaining a healthy life balance. My hope is that these ideas help you to LOVE your practice even more on Monday morning!
Patient Communication Strategies that grow Your Practice & Increase Trust
In this session, we’ll be talking all about growing your practice and your income through memberships. Josh is a firm believer in membership-based programs as a fundamental approach to spending more time with patients and getting paid. His mentor often said, “reoccurring revenue is akin to magic”. We’ll be looking at clinic gym hybrids as a way for health care businesses to upsell and create stable foundations for reoccurring customers
Roundtable: Secrets to Successful Customer Support – Tips for Training & Maintaining Your Team
In this session, Jane’s co-founder and Co-CEO, Alison Taylor, will be sitting down with members of the Jane Team who help train, onboard, and coach our award-winning Customer Support Team. During this roundtable session, we’ll be discussing what it takes to nurture and foster a successful Customer Support Team. We’ll also be sharing some anecdotes and stories from Jane’s nearly 10-year history, including how the common thread of empathy, heart, and just genuinely being human has remained the cornerstone of how Jane trains our team and connects with our customers
Client Retention with Jane
Join Meghan, Catherine and Ali from Jane as they discuss the best ways to keep your clients coming back
Working With Couples & Families in Jane
Learn how to use Jane’s Relationships feature to link client accounts and see the two workflows we recommend for working with couples in Jane
Turning Trust into Treatment: Practitioner-Patient Communication
Find out where and how miscommunications between practitioners and patients occur, and how you can prevent them in the future
Caring for Clients Near End-Of-Life & Coping With Loss as a Caregiver
Listen in on a real counselling session between a practitioner and psychologist, in which they discuss coping with death and dying as a caring professional
How to Convert 40% of Your Current Patients to Virtual Visits Without Being Pushy
Rick from Call Hero, Darryl Yardley of Mentorship Bootcamp, and Karen Craven from Craven Sports discuss ways to convert current patients to Telehealth
Making the Most of Your Energy, Productivity, and Time
In this workshop, we’re taking a deep dive into concrete strategies to help you use your time more effectively. Join our speaker Dr. Kathryn Esquer, licensed psychologist and founder of the Teletherapist Network, as she leads this interactive session to teach you ways to restructure your time, prioritize tasks effectively, protect your energy, and overcome common productivity blockers. At the end of this session, you’ll be empowered with the tools you need to maximize your productivity, while maintaining a balanced and fulfilling life
From Surviving to Thriving with Emma Jack
In this session, Jane Ambassador, Emma Jack, took us through an interactive workshop to help you learn how to create more time, space, and energy so that you can show up more fully in all areas of your life
Developing Your Collaborative Leadership Team
In this one-hour workshop, we’ll be looking at what a leadership team looks like in the wellness industry, and how you can guide and nurture them to be truly effective, even when roadblocks appear. We’ll also look at what typical leadership positions and salary expectations are, and how you can take steps to recruit, develop, and retain an amazing leadership team!
Level Up to a 7-Figure Group Practice!
In this session, Nicole will be sitting down and talking all about how you can create a self-operating group practice, ways to create the bandwidth to make those changes happen, and the keys you’ll need to build your dream team to run it. We’ll also cover some proven strategies for growing your practice income to multiple 6 or 7 figures
Q&A: The Healthy Leader – Preparing Yourself For Practice Growth
In this session, Alison will be going over how to assess yourself to ensure that you are running your practice and that it’s not running you. She’ll also look at the benefits of conducting a practice audit to help you “reset” following the pandemic, considering such things as finances, operations, personnel, communication, processes, and goal setting with staff
Pivot: Adversity is just an Opportunity
In this session, we’ll be talking about the ways you can harness your expertise to create a workplace you want to work in! We’ll also look at how to approach running a profitable business on a shoestring budget. We’ll be discussing ways to gain better business skills as a solopreneur, and how you should be aligning your pricing to reflect the care you are providing
Combatting Virtual Fatigue: Restoring Your Voice, Brain & Body After Online Sessions
This workshop is for clinicians in any discipline who spend their days in any combination of in-person and online sessions and who are tired of… well, being tired! In this session, we will be looking at some practical strategies to prevent burning out while caring for others. We’ll be talking about why your brain, body, and voice take such a beating from online interactions, even when you’re looking forward to them, and how you can create an environment that doesn’t leave you feeling exhausted when you’re online or off
A Practitioner’s Journey Through Burnout & Recovery
Hear one practitioner’s story of burnout and what she did to get back to running a successful practice
Caring for Clients Near End-Of-Life & Coping With Loss as a Caregiver
Listen in on a real counselling session between a practitioner and psychologist, in which they discuss coping with death and dying as a caring professional
Front Desk Solutions For The SOLO Practitioner
See the ways in which you can automate your admin to save yourself time and money as a solo practitioner
Building Your Authentic Brand Story
Uncover your own unique values and strengths, and find out how those can be harnessed to create a thriving business
7 Step Roadmap to Practice Success
Bobby Maybee from Forward Thinking Chiropractic Alliance shares a simple step-by-step recipe to help identify strengths and weaknesses in business growth for any type of practice
Values in Action: Your Toolkit for Agile Decision Making Before and During Turbulent Times
Join Laura Patrick and Carly Waring from Kids Physio to learn how strong, consistent, accessible values allow you to make agile decisions even across independently owned clinics
High Performing Teams: Leading Inspired Teams and Developing Pathways for Progression
Ben Lynch, Clinic Mastery wants to help you learn how to motivate staff to improve their performance, retain good practitioners, connect your team to build culture, and more
Mastering Manifestation: Generating Calmness, Health and Opportunity During Times of Uncertainty
Lorne Brown, Acubalance Wellness Centre, discusses awakening your inner healer and mastering manifestation so you can generate more love, health and abundance in your life
How To Build An Outstanding Brand
Jon will be your guide as we explore the essential building blocks that form the bedrock of a remarkable brand presence. Together, we’ll uncover the secrets of identifying and connecting with your target audience, mastering the art of crafting clear and impactful messaging, and unleashing the power of creating effective marketing tools
You Don’t Have to Know it All - An Intro to Tech, Websites, & More
Our speaker and Jane Ambassador, Lex Lancaster, digital operations expert from Lex Lancaster Creative Co. LLC, is excited to discuss building better websites with you. In this session, Lex will cover how you can use search engine optimization (SEO) to connect with more clients, along with tips and tricks for creating your own online content
Jane Masterclass Series: Converting Consults into Clients with Nicole McCance
In this session, Jane Ambassador Nicole McCance will cover what you should be saying during your consultations with prospective clients, ways you can start tracking the success of your consults, and how you can use consultation calls to get more sales and grow your business
Website Optimization Q&A with Clinic Sites
Sit down with Jon Morrison and the Clinic Sites team for this dedicated Q&A session about building better websites and driving more customer bookings
How to get more bookings from your website
Join Jon Morrison, co-founder of Clinic Sites, where he will show you how to create great client-centric websites
Private Practice Marketing 101 with Kayla Das
Kayla Das is a practice marketing pro, and she’s here to share her best tips with the Jane Community
How Space Design Impacts Client Experience
Meg and Neena are practitioners who understand what it means to provide a calming and comfortable wellness space for your clients. Get some great tips on how to arrange and design your clinic
Ratings & Reviews
“Fun” and “Approachable” probably aren’t words that you, as a business owner, would associate with Google Reviews… but they will be once you hang out with Ali, Sonia and Christina for a little bit!
How Networking Can Help You Build Your Business & Avoid Burnout
In this session, we will look at how to build a network of individuals that will help you grow your business and support you throughout your career. You will learn the key people to build relationships with to make networking effective, how to build strategic alliances that are mutually beneficial, and how to do all of this in a way that feels authentic to you
Operations Secrets for Easier Growth: How To Grow With Less Marketing
In this session, we’ll look at how your day-to-day operations can help snowball your clinic’s growth so that each month gets busier and easier than the last to manage. We’ll also look at setting up your schedule so that it fills faster and some behind-the-scenes habits you can use in your clinic each week to bring in bookings, as well as go-to Jane features for smoother operations
Marketing Essentials: How a Children’s Game Can Teach You Everything You Need To Know About Marketing
In this session, we’ll help you create intentional, predictable, repeatable, and optimized systems so you can bring in more clients to your practice while still being authentically you
You’re Not in This Alone: Harnessing the Power of Community for Practice Success
In this session, we want to share our experience running an inclusive co-working community specifically designed to provide resources and tools to help mental health providers run their private practice. We’ll talk about why it’s important to find a community when trying to build a private practice (or really, any kind of business!) and how to find support within that community
Patient Communication Strategies that grow Your Practice & Increase Trust
In this session, we’ll be talking all about growing your practice and your income through memberships. Josh is a firm believer in membership-based programs as a fundamental approach to spending more time with patients and getting paid. His mentor often said, “reoccurring revenue is akin to magic”. We’ll be looking at clinic gym hybrids as a way for health care businesses to upsell and create stable foundations for reoccurring customers
How to Turn Appointment Data into Repeat Business, Reviews & Revenue
This session will walk you through some key things to think about for your practice, why it might be important to you, and where you might start to look for it. We’ll be talking about, the importance of data for your practice, giving an introduction to key metrics and data points and what they can tell you, and where to start to look for data and metric
The Five Essentials Of Clinic Websites (& One Thing To Avoid)
Learn how you can make your investment in a clinic website worth the cost and avoid the most common mistakes that businesses make
Building Your Authentic Brand Story
Uncover your own unique values and strengths, and find out how those can be harnessed to create a thriving business
How to Use Your EHR to Stimulate Referrals
Join Jeff Langmaid, The Evidence-Based Chiropractor, to discover how you can use Jane to generate a predictable and consistent stream of referrals from other healthcare providers
How to Make the Most of your Website
Jon Morrison, Get Clear Consulting, will tell you what’s wrong with most websites and the four essentials of a winning website to implement for your own practice website
Grow Your Business with Facebook
Matt Sicoly, Facebook, gives an intro to digital marketing and how to leverage Facebook, Instagram, and other tools to grow your business
Hiring 101: All your Questions Answered & More
In this session, Ildi will cover the essential skills you need to hire a successful candidate for your practice. Plus, we left plenty of room for Q&A - so you may learn something unexpected!
The Top 5 Hiring Mistakes & What You Can Do To Avoid Them
Join Ildi Arlette, consultant, business coach and CEO of Results Continuum Inc., as she shares the five most common mistakes that people make when hiring new staff, what you can do to avoid them, and how you can set yourself and your new hire up for success
Developing Your Collaborative Leadership Team
In this one-hour workshop, we’ll be looking at what a leadership team looks like in the wellness industry, and how you can guide and nurture them to be truly effective, even when roadblocks appear. We’ll also look at what typical leadership positions and salary expectations are, and how you can take steps to recruit, develop, and retain an amazing leadership team!
Rethinking the Traditional Front Desk Model & Improving the Patient Experience
In this session, we’ll be talking about how more and more clinics are ditching the traditional front desk model to combat labour shortages, while improving their patient experience. We’ll also be talking about the different ways to run your front desk operations in 2022 with a small budget and discover what other successful clinics are doing to support their existing front desk teams
Building an Inclusive Workplace with Jane
Find out how you can customize your Jane account to let clients know that your practice is safe and inclusive. And, introducing Jane’s Pronouns feature!
Hiring, Training & Retaining an Exceptional Front Desk Team
Learn what a successful hiring and training program consists of and how you can go about building your own
Virtual Assistant vs. Virtual Reception
Find out what each of these services does and how you can work with them to get the most out of what they have to offer
Front Desk Solutions For The SOLO Practitioner
See the ways in which you can automate your admin to save yourself time and money as a solo practitioner
How to Develop and Lead Your Team
Scott Marcaccio, Myodetox, will teach you to effectively manage your team and develop leaders in your organization who contribute to business stability and expansion
How to Set Your Virtual Office up for Ultimate Practice Success
Join Dr. Julie Durnan, ND as she discusses the strategy, process, and checklist to get your administrative systems dialled for a successful virtual health practice. Learn about the exact steps you need to prepare to get your systems running remotely and the considerations you need to make to grow and scale your virtual health business
Zoom & Healthcare: A Conversation Between Jane Co-Founder, Alison Taylor & Zoom Head of Healthcare, Ron Emerson
Join us for a conversation with Jane co-founder and co-CEO, Alison Taylor, and Zoom’s Head of Healthcare, Ron Emerson where they chat all about the past and future of telehealth and health care
Virtual Assistant vs. Virtual Reception
Find out what each of these services does and how you can work with them to get the most out of what they have to offer
Roundtable: Returning to Work - A Conversation With Community Members Who Have Done It
In this session, Alison Taylor, Jane co-founder and clinic owner, hosts a conversation on reopening your practice and returning to work with practitioners and staff in the Jane community who have already done it from both Canada and the US
Adding Telehealth To Your Practice
Ali, Jane co-founder, is joined by Natasha Wilch to share tips on successfully transitioning your practice to provide telehealth services
How to Convert 40% of Your Current Patients to Virtual Visits Without Being Pushy
Rick from Call Hero, Darryl Yardley of Mentorship Bootcamp, and Karen Craven from Craven Sports discuss ways to convert current patients to Telehealth
Add Telehealth to Your Practice with Jane Online Appointments
Joshua and Sayyada from Jane provide an in-depth walkthrough of how Jane’s Online Appointments can help you add telehealth to your practice
The 5 Step System to Keep Your Clinic Running, Even When You Can’t Touch Your Patients
Aaron Lebauer, LeBauer Consulting, lays out the top marketing, sales, and business growth strategies to generate positive cash flow for US clinics
Returning to Work in a Hybrid World
Ali, Co-Founder of Jane, with Jane and Stephani Oolup, The Athletes Grid, talk about what a return to care might look like and how Jane’s features can help
Feature Spotlight: Everything You Need to Know about Intake Forms & Charts
This session will cover the breadth of Jane’s charting, intake forms, and consent features. Whether you’re brand new to Jane and looking to start your note-taking journey on the right foot, or a seasoned Jane user looking for tips and tricks to chart more efficiently, this is a session you won’t want to miss!
From Chart to Finish: Tips, Tricks & Tools to Master Charting in Jane
Join Kara and Mickey from the Jane Team as they take you on a deep dive into Charting with Jane. We’ll spend the session showing you how Jane can make your day-to-day easier with our Chart Parts, how to use the Chart Template Library, and even some shortcuts and tips you might not know about yet
Intake Forms
Join Kiki, Mark, and Ali for a full tour of Jane’s intake forms
Chart Smarter, Not Harder, With Jane
See all the ways you can use Jane’s Smart Charting features to make your documentation quick, efficient, and thorough
Smart Charting
Alison, Jane co-founder, along with Sam and Alex from the Jane Support Team will be your hosts and will take you through Jane’s newest Smart Charting features. They’ll also show you how to build out your own smart chart templates to start using right away!
Learning Jane: Shortcut Keys and Chart Templates
Follow along with Meghan from Jane as she goes over keyboard shortcuts, charting tips, building personalized chart templates, and how to make use of Jane’s Chart Template Library
Chart Notes from the Beginning
Noel Snodgrass, Portland Chiropractic, describes how they rebuilt their process for charting by going back to the beginning and starting over with fresh eyes
Data Privacy: Protect Yourself, Your Clinic, and Your Clients
Join Irnise Williams and Sharon Vanin as they walk you through best practices for managing internal and external email communications, what you should do if your email account has been breached, and much, much more
Roundtable: Security, Compliance & Data Privacy
Join Jane’s co-founder and Co-CEO, Alison Taylor, as she sits down with community experts to answer some of your most asked questions about security, compliance, and data privacy, and even some questions you might not think to ask. We encourage you to ask questions throughout the session and we’ll also make time for Q&A at the end
Best Practices: Privacy & Security in Jane
Learn how you can set up your Jane account to be as secure as possible. It’s easier than it sounds!
General, Professional & Cyber Liability Insurance for Practitioners 🇨🇦
Discover the various types of insurance that you, as a practitioner and/or practice owner, may need and some of the tricks to finding the right policy for you
Cybersecurity: Best Practices for Health Care
Ken Underhill from Cybrary provides actionable cybersecurity best practices for small allied health practices and other healthcare organizations
Introduction to Integrated Claims with Jane 🇺🇸
In this session, you’ll get quick tour of Claim.MD and an overview of what it’s like to make the switch, a start-to-finish demo of billing in Jane with Integrated Claims with Claim.MD, and an understanding of how the integration reduced billing errors and improved cashflow for our beta testers
Jane Biller Series: Setting up your Staff Billing Accts & The Claims Process (Pt 1) 🇺🇸
In this session, you’ll learn how to set up your staff billing accounts, how to review ID numbers and claim information, how to create an in-house guide for new hires, and how to start the claims process in Jane
Jane Biller Series: Setting up your Staff Billing Accounts & The Claims Process (Pt 2)
In this session, you’ll learn how to review and edit Billing Codes, how to review and confidently fix claims, and more about clinic procedures and Jane workflows to create revenue rolling claim submissions
Ask Jane Anything Session: Jane Payments
Join Michelle and Rach from the Jane team for this AMA-style session about Jane Payments. We’ll be covering that and how Jane Payments can help prevent no-shows, collect fees, create a more seamless checkout for your clients, and answer any questions in this upcoming session
Jane Biller Series: Setting up your Billing in Jane 🇺🇸
In this session, you’ll learn how to set your Jane Insurance Features up, how to set up your insurers and billing codes correctly, and how to set up the beginning of a smooth claims submission process
Jane + TELUS eClaims Integration 🇨🇦
Ali and Amy from Jane are joined by Michel from Telus eClaims to showcase the new TELUS eClaims integration, and how you can use it to speed up your submissions
Payment Powered Practice: Let Jane Help You Get Paid
We’ll start our journey on the payments express by looking at what you need to know before choo choo choosing a payment processor and how you can tell if you’re paying more than your processor wants you to think you are. Next, we’ll show you how you can put Jane Payments Train to work to help you maximize your revenue while decreasing your admin time
New Workflow: Billing Secondary Insurance Claims 🇺🇸
This one is for our US community members who bill insurance! Join John and Earl from the Jane Team to learn all about our new workflow for billing secondary claims in Jane
Workshop: Unlocking the Power of Jane’s Reports
Join Sayyada and Jeff from the Jane Team as they unlock the power of Jane’s Reports with you. They’ll walk through the reports in Jane that can help you understand your clients, appointments, billing, and more! We highly recommend having your Jane account open as you watch this session, so you can follow along and see the reports in real-time with your own clinic data
Money Talks: How Jane Makes It Easy To Get Paid
Gain a better understanding of credit card processing and discover all the ways you can streamline collecting money with Jane Payments
Fantastic Reports & Where To Find Them
Use Jane’s Reports to answer important business questions like, ‘How is my client retention?’, ‘Which of my services or products are most popular?’, and ‘What are my busiest times?’
A New ERA: US Insurance Billing Features in Jane 🇺🇸
Take a tour of Jane’s upcoming ERA management tool, and hear how we plan to make billing insurance as frictionless as possible in the future
Billing in the USA: Tips & Tricks From Billers 🇺🇸
Hear what three professional billers have to say about getting started with billing insurance and how you can streamline the process
Jane Payments: Collect Payments Online and In-Person
Kevin from Jane talks about all things Jane Payments: online booking pre-payments, store credit cards on profiles and send e-invoices for outstanding balances
Bill Upside Down 🇺🇸
Noel Snodgrass, Portland Chiropractic, demonstrates a unique process for rebuilding your billing from the ground up, starting with what’s wrong and working your way back
Understanding Your Business With Jane Reporting
Aurelia and Alyssa from Jane will show you how Jane’s crystal-clear reporting gives you a big-picture financial overview of your clinic
Jane + TELUS eClaims Integration 🇨🇦
Ali and Amy from Jane are joined by Michel from Telus eClaims to showcase the new TELUS eClaims integration, and how you can use it to speed up your submissions
General, Professional & Cyber Liability Insurance for Practitioners 🇨🇦
Discover the various types of insurance that you, as a practitioner and/or practice owner, may need and some of the tricks to finding the right policy for you
Introduction to Integrated Claims with Jane
In this session, you’ll get quick tour of Claim.MD and an overview of what it’s like to make the switch, a start-to-finish demo of billing in Jane with Integrated Claims with Claim.MD, and an understanding of how the integration reduced billing errors and improved cashflow for our beta testers
Jane Biller Series: Setting up your Staff Billing Accts & The Claims Process (Pt 1)
In this session, you’ll learn how to set up your staff billing accounts, how to review ID numbers and claim information, how to create an in-house guide for new hires, and how to start the claims process in Jane
Jane Biller Series: Setting up your Staff Billing Accounts & The Claims Process (Pt 2)
In this session, you’ll learn how to review and edit Billing Codes, how to review and confidently fix claims, and more about clinic procedures and Jane workflows to create revenue rolling claim submissions
Jane Biller Series: Setting up your Billing in Jane
In this session, you’ll learn how to set your Jane Insurance Features up, how to set up your insurers and billing codes correctly, and how to set up the beginning of a smooth claims submission process
New Workflow: Billing Secondary Insurance Claims
This one is for our US community members who bill insurance! Join John and Earl from the Jane Team to learn all about our new workflow for billing secondary claims in Jane
A New ERA: US Insurance Billing Features in Jane
Take a tour of Jane’s upcoming ERA management tool, and hear how we plan to make billing insurance as frictionless as possible in the future
Billing in the USA: Tips & Tricks From Billers
Hear what three professional billers have to say about getting started with billing insurance and how you can streamline the process
Bill Upside Down
Noel Snodgrass, Portland Chiropractic, demonstrates a unique process for rebuilding your billing from the ground up, starting with what’s wrong and working your way back
Cuppa with the Jane UK Team 🇬🇧
Join the Jane UK team for a cuppa and a chinwag to get to find out where Jane’s heading for our UK and EU users!
4 Workflows to get the Most out of Jane in Your Medical Aesthetics Clinic
Join the Jane team as we sit down with Jeanine Harrison of 321 Launch Medical Aesthetic Business Consulting, to discuss how she uses Jane to run an efficient medical aesthetics practice
What’s New in Jane: The Latest & Greatest (& What’s Coming Next!) (Allied 2022)
Join Ali & Trevor, Jane Co-Founders, Mark, Head of Product, and members of Jane’s Product team for our Jane Summer School kick-off. In this session, they will share the exciting developments we’ve made in Jane over the past year and what we have planned for the future
Getting Started with Jane: Everything You Need For a Smooth Transition (Allied 2022)
Join Shivani, Bronwyn, and Alan from the Jane Team as they take you through the steps to getting your clinic up and running with Jane. You’ll learn our top tips for a successful data import, what we’re able to transfer from your previous software, and how easy it is to get your clinic up and running with Jane
Back to the Future: Where Jane’s Been & Where We’re Headed (Allied 2021)
Get caught up on all the features Jane has released over the past 8 months and take a sneak peek at what we’re working on now!
Money Talks: How Jane Makes It Easy To Get Paid (Allied 2021)
Gain a better understanding of credit card processing and discover all the ways you can streamline collecting money with Jane Payments
Building an Inclusive Workplace with Jane (Allied 2021)
Find out how you can customize your Jane account to let clients know that your practice is safe and inclusive. And, introducing Jane’s Pronouns feature!
Best Practices: Privacy & Security in Jane (Allied 2021)
Learn how you can set up your Jane account to be as secure as possible. It’s easier than it sounds!
Jane Summer Feature Showcase (2020)
Join Ali and Trevor, Jane co-founders, and guests from some of our integration partners as they demo new Jane features, share insight into Jane’s feature development process, and take a look at the future of Jane
Setting up Your Online Booking (Allied 2020)
Debbie and Erin from Jane will show you how to display treatments and availability to best suit your practice, create custom branding, and connect Jane to your website
Learning Jane: Shortcut Keys and Chart Templates (Allied 2020)
Follow along with Meghan from Jane as she goes over keyboard shortcuts, charting tips, building personalized chart templates, and how to make use of Jane’s Chart Template Library
Emailing with Mailchimp (Allied 2020)
Join Michael from Jane and learn how to sign up for a Mailchimp account, how to connect Jane and Mailchimp, and how to send your first email
Looking Forward: Jane’s Roadmap (Allied 2020)
Trevor and Ali, Co-Founders of Jane, take a look at new Jane features, how we incorporate community feedback, and plans to connect our community over the next few months
How Jane’s Appointment Reminders Made My Practice an Additional $20,000 Last Year (Allied 2020)
Jared McCollum, Healing Elements: From Online Booking skeptic to Jane advocate. Hear what Jared learned, what he loves, and why he’ll never leave