Staff Access Level: All levels
Jane Plan: All plans
Add-On Required: No for Telehealth (1:1). Yes for Group Telehealth ($15 per practitioner per month).
Geography: 🌐 All geographies
Jane's Telehealth view settings let you control how video tiles are arranged and displayed during a call. Whether you want to focus on a specific participant, hide your own video, or see everyone in a grid, these settings help you run your session the way that works best for you.
Pop-Out View
By default, your own video tile is smaller than the other participants in the call. This is called Pop-out view.
To make your tile the same size as the others, click the Pop out button on your video tile to turn Pop-out view off.
Hide-Self View
If you'd prefer not to see your own video during the call, you can hide your tile completely while still appearing to others.
- Make sure Pop-out view is enabled so your tile is smaller than the others. If it's not enabled, click the Pop out button on your video tile.
- Hover over your video tile and click the arrow on the left to tuck it away.
- To bring your tile back, click the arrow again.
🩵 Jane Tip: On mobile devices, you'll find the Pop-out option by tapping the three dots on your video tile.
Gallery View
Gallery view displays all participants in a grid on the same screen, making it easy to see everyone at once.
To switch to Gallery view, click the Pop out button on your video tile to turn off Pop-out view. Your tile will expand to the same size as the other participants.
📣 Heads up: Gallery view is not supported in Firefox, Safari, mobile devices, or tablets.
Spotlight
Spotlight makes one participant's video tile larger for everyone in the call. This is useful for drawing the group's attention to a specific person during a session.
To spotlight a participant, click the Spotlight button in the upper-right corner of their video tile. To remove the spotlight, click Spotlight again.
🩵 Jane Tip: Only practitioners can spotlight a participant. Clients cannot spotlight other participants.