Virtual assistants & receptionists

Support for the work behind your practice

From front desk tasks to behind-the-scenes admin work, Jane combines expert human support and smart automations to help keep your practice running smoothly.

OVERVIEW

Get expert help crossing off your admin to-do list


Running a clinic means juggling phone calls, payments, and other admin tasks. Let us take care of the day-to-day so can focus on providing care.

How can Jane support your clinic?

  • Support with day-to-day admin and back office tasks
  • Expert remote receptionists to help manage your front desk workload
  • 24/7 phone answering service with our AI Receptionist (in development)

BENEFITS

The freedom to spend your time where it matters most

With less time spent worrying about the operational side of your practice, you can focus on what you do best: taking care of your patients. We have a team of Jane experts to help take day-to-day admin and front desk tasks off your plate.

Free up your time from admin tasks

We have clinic-trained virtual assistants in your time zone who can help with day-to-day admin, labs and inventory, payments, document management, and more.

It’s a great fit for clinics without in-house admin, or to provide extra coverage alongside your existing team.

Book a call with our team

Extend the helpfulness of your front desk

Our expert, virtual receptionists act as an extension of your front desk, answering inbound calls and supporting your patients in real time with a thoughtful, human touch.

They can manage bookings, cancellations, rescheduling, payments, and basic inquiries. Whether you need full phone coverage or extra support during busy hours, we can help.

AI ReceptionIST (in development)

Interested in 24/7 reception coverage?

We’re building an AI receptionist to help you stay responsive and provide around-the-clock coverage, whether it’s after hours or when your team needs a bit of extra support.

It’ll handle appointments and basic inquiries, passing more complex conversations to your team when needed.

Join the list

Loved by 250k+ practitioners

We built Jane to ease the admin load, and practitioners have noticed. With a 4.8-star rating on Capterra and 450+ reviews, Jane is trusted by clinics like yours every day.

EXPLORE MORE

How else can Jane help you run your practice

Websites & SEO

Jane’s AI-powered website builder syncs directly with Jane and makes it easy for new patients to find your clinic online.

AI Scribe

Whether you’re recording sessions live, dictating, or creating pre-appointment summaries, AI Scribe can help.

Online Booking

Give patients a simple way to book, prepare, and pay their appointments without the extra work on your end.

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Why Jane

Designed for the way you provide care

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Less admin, more time

Jane’s all-in-one, easy-to-use software reduces admin so you can focus on doing your most impactful work.

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Flexible by design

We know every practice is different. Jane was built to meet the unique and changing needs of your business.

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Better patient experiences

Jane makes it easy for patients to keep up with their care, creating great experiences time and time again.

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Helpful human support

When you join Jane, you get an expert team and community of helpful people committed to your clinic’s success.

Frequently asked questions

Yes! Feel free to check out our demo clinic, a mock clinic where you can get a feel for Jane and test out any features you might be curious about. If you run into questions as you’re exploring, reach out to our team at [email protected]. 

You have access to unlimited support from our team and a community of peers in our Jane Community Group. Folks are always happy to share their experiences, and you don’t need to be a customer to join, either.

We know that switching software can feel daunting, but we’re here to help. With our experienced import specialists, active community, and friendly support team, you’ll be able to make the switch to Jane with confidence.

For more details on what to expect when you switch to Jane, join our monthly webinar: “Everything You Need to Know About Switching to Jane”. In this webinar, we’ll walk you through how to transfer your data to Jane, the initial setup steps, and the onboarding resources available for you — and our team will be there live to answer your questions.

We offer flexible pricing plans designed to meet your clinic’s needs — and we’ve built our pricing plans with the idea that one billable hour should cover your monthly subscription cost. There are no hidden fees or binding contracts either. Learn more on our Pricing Page.

Yes, all audio and charting data is stored securely in Jane and meets health data privacy standards. It is also registered as a Class I medical device with the MHRA in the UK. But it’s the responsibility of the practitioner to double check local compliance laws and regulatory body requirements.

No, your data is not used to train AI models, and any recordings you delete are permanently removed.

Absolutely! You can build your own prompts and templates or use the defaults to match your style.

Yes, you can add AI Scribe's Smart SOAP Note to your existing templates.

Yes, you always have the option to review, edit, and approve before it’s finalized. Your clinical expertise comes first, AI Scribe is just meant to help speed things along.

Yes, you can download, delete, or store audio files in Jane. Plus, you can specify automatic deletion settings that match your practice’s needs, so you’re always in control.

Yes, in your chart templates, you can select the “Include last 10 chart entries” checkbox and AI Scribe will include that context when forming a draft for your review. You can also add the most recent intake form to provide even more detail.

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Manage your admin with Jane

Ready to make the day-to-day feel easier? Jane is here to help.