Virtual assistants & receptionists

Support for the work behind your practice

From front desk tasks to behind-the-scenes admin work, Jane combines expert human support and smart automations to help keep your practice running smoothly.

OVERVIEW

Get expert help crossing off your admin to-do list


Running a clinic means juggling phone calls, payments, and other admin tasks. Let us take care of the day-to-day so can focus on providing care.

How can Jane support your clinic?

  • Support with day-to-day admin and back office tasks
  • Expert remote receptionists to help manage your front desk workload
  • 24/7 phone answering service with our AI Receptionist (in development)

BENEFITS

The freedom to spend your time where it matters most

With less time spent worrying about the operational side of your practice, you can focus on what you do best: taking care of your patients. We have a team of Jane experts to help take day-to-day admin and front desk tasks off your plate.

Free up your time from admin tasks

We have clinic-trained virtual assistants in your time zone who can help with day-to-day admin, labs and inventory, payments, document management, and more.

It’s a great fit for clinics without in-house admin, or to provide extra coverage alongside your existing team.

Book a call with our team

Extend the helpfulness of your front desk

Our expert, virtual receptionists act as an extension of your front desk, answering inbound calls and supporting your patients in real time with a thoughtful, human touch.

They can manage bookings, cancellations, rescheduling, payments, and basic inquiries. Whether you need full phone coverage or extra support during busy hours, we can help.

AI ReceptionIST (in development)

Interested in 24/7 reception coverage?

We’re building an AI receptionist to help you stay responsive and provide around-the-clock coverage, whether it’s after hours or when your team needs a bit of extra support.

It’ll handle appointments and basic inquiries, passing more complex conversations to your team when needed.

Join the list

Loved by 250k+ practitioners

We built Jane to ease the admin load, and practitioners have noticed. With a 4.8-star rating on Capterra and 450+ reviews, Jane is trusted by clinics like yours every day.

EXPLORE MORE

How else can Jane help you run your practice

Websites & SEO

Jane’s AI-powered website builder syncs directly with Jane and makes it easy for new patients to find your clinic online.

AI Scribe

Whether you’re recording sessions live, dictating, or creating pre-appointment summaries, AI Scribe can help.

Online Booking

Give patients a simple way to book, prepare, and pay their appointments without the extra work on your end.

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Why Jane

Designed for the way you provide care

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Less admin, more time

Jane’s all-in-one, easy-to-use software reduces admin so you can focus on doing your most impactful work.

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Flexible by design

We know every practice is different. Jane was built to meet the unique and changing needs of your business.

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Better patient experiences

Jane makes it easy for patients to keep up with their care, creating great experiences time and time again.

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Helpful human support

When you join Jane, you get an expert team and community of helpful people committed to your clinic’s success.

Frequently asked questions

Our team knows Jane inside and out, which means less time getting up to speed on your workflows and more time actually getting things done. You're working with people who are pre-trained, understand how a busy practice operates day to day, and are connected to the same platform you're already using.

Nope. There is more than one way to use of AI Scribe. If you don’t want to record your sessions, but still want to save time while creating quality documentation, use AI Scribe to dictate your thoughts post-session. Click the microphone and speak your thoughts aloud.

AI Scribe is available as an optional add-on for $15/month per practitioner in the US and CA*, and £15/month per practitioner in the UK, with unlimited notes included. If you’re just getting started, you can try it out with five free session notes that refresh each month. Both your free or paid subscriptions to AI Scribe can be used in 1:1 telehealth sessions or for in-person session recording and dictation.

AI Scribe is fully optional. You can turn it on or off at any time.

*also now available in Bermuda, Grand Cayman, Barbados

Yes, it fits any discipline and can be customized to match your tone, vocabulary, and session style. We have a template library full of discipline-specific note formats to choose from or modify to fit your needs.

Yes, all audio and charting data is stored securely in Jane and meets health data privacy standards. It is also registered as a Class I medical device with the MHRA in the UK. But it’s the responsibility of the practitioner to double check local compliance laws and regulatory body requirements.

No, your data is not used to train AI models, and any recordings you delete are permanently removed.

Absolutely! You can build your own prompts and templates or use the defaults to match your style.

Yes, you can add AI Scribe's Smart SOAP Note to your existing templates.

Yes, you always have the option to review, edit, and approve before it’s finalized. Your clinical expertise comes first, AI Scribe is just meant to help speed things along.

Yes, you can download, delete, or store audio files in Jane. Plus, you can specify automatic deletion settings that match your practice’s needs, so you’re always in control.

Yes, in your chart templates, you can select the “Include last 10 chart entries” checkbox and AI Scribe will include that context when forming a draft for your review. You can also add the most recent intake form to provide even more detail.

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Manage your admin with Jane

Ready to make the day-to-day feel easier? Jane is here to help.