The business side of patient care

Running a solo practice has its perks: you’re in control, set your own hours, and build strong relationships with your patients.

Oh hello, it's Denzil here, Editor-in-Chief of Front Desk magazine. I’m the one tapping away at the keyboard and hoping these words find you well.

So, you’re thinking about switching to a new EMR, but you haven’t quite made the leap. That’s understandable, change is hard.

A self-described foodie and Michelin Star restaurant experience inspired Dr. Wendling to shape the patient experience she offers in her clinic.

Robin Valadares had no firsthand experience with budgeting or finances. But knowing he was in business for himself, by himself, made him curious to learn more.

When patients step into your clinic, the quality of communication before, during, and after their appointment profoundly impacts their visit.

Phones are ringing, emails are pinging, and your team is there with friendly smiles, greeting every visitor. Your front desk is the face of your business

Like many mental health clinicians pre-pandemic, Talia was initially reluctant to take her practice online. With the pandemic’s pressing needs, however, she quickly discovered the benefits.

Tracy De, a recent graduate in clinical social work, recalls the moment she was finally ready to open her private practice.