The business side of patient care

Looking for practice management software that works across disciplines? See how different practitioners use Jane to run their practices online.

A look at Jane’s practice management software and EMR. See features and pricing to help therapists assess if Jane fits your mental health practice.

Across North America, practitioners are talking about AI less as a new technology and more as something that changes how their workday feels.

Infusing delight into your practice lifts your clients’ spirits, and it’s a smart business decision too. Delighted clients come back, and they tell other people.

Like many practitioners, Calgary occupational therapist Carlyn Neek got curious about AI. One of her first experiments was marketing, and the results blew her mind.

Dealing with difficult clients is part of the job at the front desk. Jenn Collins has trained plenty of staff and shares strategies that work.

Running the front desk can feel like being everywhere at once: answering phones, checking in patients, and putting out fires. You’re not alone.

Feeling unsure about actually charging a no-show or late cancellation fee? Here’s the harsh truth, every no-show costs more than just time.

Imagine you get an email from your bank warning you of suspicious activity. They’re asking you to log in and verify some recent purchases.