Jane Payments
Power your practice with Jane Payments
Jane Payments does so much more than simple clinic transactions to reduce no-shows, collect outstanding balances, ease reconciliation, and more.
Overview
A payment solution that supports your success
Jane Payments is woven into your scheduling, billing, and patient experience to go above and beyond your day-to-day transactions.
Here’s what sets Jane Payments apart:
- Online & terminal payments without errors and manual work
- Enforceable cancellation policies and fewer no-shows
- Payments that can be viewed, tracked, and reconciled in Jane
- Gift cards and packages available for patients to purchase
Benefits
Run your practice smoothly with integrated payments
Jane Payments offers simple and reliable solutions for online and in-person payments, plus so much more.
Built-in Policies
Make your payment policies clear
Protect your time and preserve your patient relationships by communicating clear payment expectations up front.
- Include your payment policy in your online booking flow
- Collect credit cards during patient intake with cancellation guidelines
- Reduce no-shows by up to 22.5% when a card is saved on file*
*Based on US customer data (May 2024 – May 2025)
Patient Experience
Don’t let transactions distract from care
End your sessions on a therapeutic note instead of a transactional one. With Jane Payments, there’s no need for patients to pull out a credit card at the end of appointments.
- Securely store cards on file to charge after sessions
- Send email or SMS requests for patients to securely pay online
- Automatically email patient receipts and store them in the patient portal
Payment Collection
Collect payments without the chase
Reduce your accounts receivable with Jane Payments. No more endless phone calls, emails, and follow-ups.
- Automatically notify and request payment for remaining balances
- Track all invoices, payments, and payouts in one dashboard
- Charge a card on file or send patients a secure link to pay online
More Revenue
Grow your revenue, not your admin
Turn one-time visits into long-term relationships by offering memberships, packages, and gift cards. It’s all built, purchased, and managed in your Jane account.
- Sell memberships that automatically bill on a recurring basis
- Offer online gift cards through your online booking site
- Allow patients to purchase packages when they book online
Reporting
Simplify your reconciliation process
Spend less time reconciling invoices and payments with Jane. Everything is connected and consolidated for faster bookkeeping and simple reporting.
- View real-time payment activity and upcoming payouts
- Generate unified reports and filter by practitioner or location
- Trust our secure and compliant infrastructure, powered by Stripe
Rates
Simple,
predictable rates
With Jane Payments, everything is included in your per-transaction rate: no hidden fees, no surprises, and no contracts.
|
Jane Payments Terminal Card present |
Credit Cards: 2.5% | Interac Debit: $0.10 |
|---|---|
|
Jane Payments Online Card not present |
2.75% |
|
PCI, monthly, annual, or hidden fees. |
None |
|
Jane Payments Terminal Card present |
2.6% + $0.10 |
|---|---|
|
Jane Payments Online Card not present |
2.85% + $0.25 |
|
PCI, monthly, annual, or hidden fees. |
None |
|
Online payments |
1.5% + 20p per transaction |
|---|---|
|
In-Person Terminal Payments No setup fees. No monthly charges. |
1.5% + 20p per tap/swipe |
Testimonials
Loved by 240k+ practitioners
We built Jane to ease the admin load, and practitioners have noticed. With a 4.8-star rating on Capterra and 450+ reviews, Jane is trusted by clinics like yours every day.
Resources
Access thoughtful resources for managing your practice
Article
Understanding Your Payment Processing Fees
Trying to compare between processors is hard - this article can help!
Guide
Getting Started with Jane Payments
It only takes 10 minutes to get set up and start taking payments.
Guide
Learn About the Jane Payments Terminal
Learn about adding a terminal/POS for simple, integrated in-person payments.
Why Jane
Designed for the way you provide care
Less admin, more time
Jane’s all-in-one, easy-to-use software reduces admin so you can focus on doing your most impactful work.
Flexible by design
We know every practice is different. Jane was built to meet the unique and changing needs of your business.
Better patient experiences
Jane makes it easy for patients to keep up with their care, creating great experiences time and time again.
Helpful human support
When you join Jane, you get an expert team and community of helpful people committed to your clinic’s success.
Frequently asked questions
There isn't one. We want you to use Jane Payments because it works for you, not because you're locked in.
If you'd like to talk through your options, our team is happy to do a rate comparison using your last three months with your current payment provider. Book a call to discuss.
It is! Card data is stored with our payment partner, Stripe, which means only a token ever lives in Jane. A token is a non-sensitive placeholder that stands in for the actual card details, so sensitive information is never sitting exposed in your account.
Learn more about our PCI compliance.
Nope, none at all. The only added cost is a one-time purchase if you’d like to use a Jane Payments Terminal for your in-person payments. Check out the following question for pricing details.
Terminals are purchased outright, so you don’t have to worry about rental costs that add up over time. There aren’t any additional fees outside of your one-time purchase.
You can order one once you sign up for Jane Payments. Pricing details:
- Canada: $279.00 + tax/shipping
- US: $239.00 + tax/shipping
-
UK: £179.00 + VAT/shipping
You can also occasionally find a gently used one at a discount in our Facebook community group.
Yes. If multiple practitioners want to accept payment into their own accounts, each can have their own Jane Payments setup. And if you're using a terminal at the front desk, one terminal can connect to multiple Stripe accounts, so you don't need one per practitioner.
Yes, tip prompts are optional and easy to turn on.
Payouts happen every two business days, with a 12am EST cut-off time so all payments from a single day arrive in the same payout. Funds collected on Monday land in your bank account on Wednesday. If you ever need access sooner, Instant Payouts are available for a small fee.
Everything lives in Jane. Payments are automatically attached to the corresponding invoice, which keeps reconciliation straightforward.
Our payments team handles Jane Payments support directly. You won't get passed between Jane and a third-party provider to get an answer.
Get Started
Run your practice with Jane
Ready to make the day-to-day feel easier? Jane is here to help.