Jane’s story begins in 2011, when Ali opened her multi-disciplinary clinic, Canopy Integrated Health, in North Vancouver, BC. As a brand new practice, Ali knew that online booking would be necessary for helping to build out caseload, and electronic charting would free up space for treatment rooms. Canopy also offers a diverse range of practitioners including Counsellors, Physiotherapists, Massage Therapists, Chiropractors, Osteopaths, Acupuncturists, Dieticians, Midwives, and more.
Ali knew that any software solution would need to accommodate different disciplines and styles of practice. This would be no small feat, and so the search for software began. As you may have guessed, she was unsuccessful in finding a good match.
At the time, Ali was working with Trevor and his Marketing Agency (Thoughtshop) to brand Canopy and build and launch her website. Trevor heard Ali’s (loud and frequent) complaints about the available software options - they were ugly, inflexible for her different disciplines, didn’t respect her brand, and just weren’t good enough. So he offered to build her something...
Six weeks later, Canopy had a beautiful, flexible, real-time online booking tool running on a server within the clinic and connected to the website - and it offered flexible electronic charting too.