Co-founded by Ali, an owner of a multi-disciplinary clinic, and Trevor, a developer with an obsessive eye for design, Jane is both beautiful to use and very intentionally focused on the needs and workflows of a hard-working private practice.
Today, Jane is used by thousands of practitioners worldwide and is proud to have an ever-growing team of passionate developers and customer support reps that champion Jane both locally and internationally.
But, it hasn't always been this way. Let’s back up to the beginning to where it all started.
Jane’s story begins in 2011, when Ali opened her multi-disciplinary clinic, Canopy Integrated Health, in North Vancouver, BC. As a brand new practice, Ali knew that online booking would be necessary for helping to build out caseload, and electronic charting would free up space for treatment rooms. Canopy also offers a diverse range of practitioners including Counsellors, Physiotherapists, Massage Therapists, Chiropractors, Osteopaths, Acupuncturists, Dieticians, Midwives, and more.
Ali knew that any software solution would need to accommodate different disciplines and styles of practice. This would be no small feat, and so the search for software began. As you may have guessed, she was unsuccessful in finding a good match.
At the time, Ali was working with Trevor and his Marketing Agency (Thoughtshop) to brand Canopy and build and launch her website. Trevor heard Ali’s (loud and frequent) complaints about the available software options - they were ugly, inflexible for her different disciplines, didn’t respect her brand, and just weren’t good enough. So he offered to build her something...
Six weeks later, Canopy had a beautiful, flexible, real-time online booking tool running on a server within the clinic and connected to the website - and it offered flexible electronic charting too.
Canopy used this early version of the software for a year, during which time both Ali and Trevor were being contacted by other clinic owners asking about what Canopy was using and where they could find it. So in 2012, Ali and Trevor decided to build the software out into a fully licensable product that other practices could use too.
Jane spent just over a year in further development - as we added a full billing component including insurance integrations and tracking systems.
During this time, Jane was being used by half a dozen very ambitious and very forgiving early adopters who patiently reported on where things could improve. We can't thank them enough for their support in those early days (you know who you are!).
In 2014, Jane was ready to launch and officially became available to practitioners everywhere.
Jane took off, fuelled by rapid word of mouth referrals that resulted in a quick expansion across North America.
Today, Jane is still hyper-focused on happy staff and happy customers as a means of creating a thriving and growing business that gets to help the world's helpers, the allied health professionals.
In fact, we recognize that there is always more to do, new ways we can do it and we want you to know that we are continuously growing to provide solutions that are truly helpful to your practice and your team.
If you'd like to learn more, we invite you to read about Jane's Vision, Mission, and Values on our About page.
Ali continues to lead Customer Experience, while Trevor leads Product Development and together they manage Jane as a company. We’re still having a lot of fun and looking forward to continued growth both product and people.